Senior Manager, Operational Resilience Strategy & Analytics, Global Banking And Markets - Toronto

Scotiabank; Canada; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading financial institution in Toronto, Canada, seeks a Senior Manager for Operational Resilience Strategy & Analytics. This role involves enhancing resilience capabilities, leading testing initiatives, and ensuring compliance with regulatory requirements. Candidates should have strong knowledge in business continuity, excellent collaboration skills, and proficiency in Excel. This position offers flexible benefits to support employee well-being.

Benefits

Flexible benefits

Inclusive work environment

Performance-oriented culture

Qualifications

• Strong knowledge of business continuity and operational resilience.
• Experience in scenario design, testing, and analysis.
• Proficiency in Microsoft Excel and familiarity with Power BI.

Responsibilities

• Lead the development and reporting of operational resilience metrics.
• Design and execute scenario-based tests to evaluate critical operations.
• Analyze risks and develop remediation plans.
• Collaborate with internal partners on training programs.
• Support business continuity testing activities.
• Assist in incident management and post-incident reviews.
• Ensure compliance with regulatory requirements.
• Promote a high-performance, inclusive work environment.

Skills

Business continuity knowledge

Operational resilience

Incident management

Collaboration skills

Communication skills

Analytical mindset

Tools

Microsoft Excel

Power BI

Data visualization tools

Job description

Requisition ID: #

Join a purpose-driven, high-performing team committed to results.

Global Banking and Markets

Global Banking and Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing presence in the US and Latin America, operating globally for over 100 years. Our strong U.S. footprint provides clients with vital access to global markets for trade and investment across the Americas and beyond.

GBM offers a comprehensive range of investment banking, credit, and risk management products and services tailored to our clients’ strategic and financing needs. Our offerings include debt and equity financing, M&A, corporate banking, institutional equity sales, trading and research, fixed income, derivatives, energy, foreign exchange, and precious metals. We also cross-sell a full suite of wholesale banking products from the Scotiabank Group.

Be part of an innovative, globally-reaching Capital Markets and Investment Banking team that leverages our geographic footprint to drive client success across industries.

Purpose

As a key member of the GBM Business Continuity and Operational Resilience team, the Senior Manager, Operational Resilience Strategy & Analytics, plays a vital role in enhancing the bank’s resilience capabilities. This involves designing and executing scenario-based testing, analyzing vulnerabilities, and providing insights through data and metrics. The role also supports training initiatives and incident management across regions.

What You’ll Do

1. Lead the development and reporting of operational resilience metrics (KPIs and KRIs), ensuring data accuracy and timely delivery through cross-functional collaboration.
2. Design and execute scenario-based tests (e.g., tabletop exercises, simulations) to evaluate critical operations and identify vulnerabilities.
3. Analyze risks, single points of failure, and operational gaps; develop and prioritize remediation plans.
4. Collaborate with internal partners to support GBM-specific training programs.
5. Support business continuity testing, including site readiness, call tree validations, and satellite phone testing.
6. Assist in incident management activities, including monitoring, escalation, and post-incident reviews to capture lessons learned.
7. Ensure compliance with regulatory requirements and alignment with enterprise resilience initiatives.
8. Promote a high-performance, inclusive work environment aligned with Scotiabank’s values and Code of Conduct.

What You'll Bring

1. Strong knowledge of business continuity, operational resilience, and incident management.
2. Experience in scenario design, testing, and post-mortem analysis.
3. Proficiency in Microsoft Excel; experience with Power BI is a plus.
4. Familiarity with simulation platforms and data visualization tools.
5. Excellent collaboration, communication, and stakeholder engagement skills.
6. Creative, analytical, and detail-oriented mindset.

#LI-Onsite #GBM2025

Interested?

If your experience closely relates but doesn’t match every qualification, we encourage you to apply — you might be the right fit for this or other roles at Scotiabank.

Our Commitment

At Scotiabank, every employee is empowered to reach their potential and is valued for their unique qualities. We strive to grow and diversify our talent pool and foster a performance-oriented culture.

What’s in it for you?

We support your well-being with flexible benefits designed to address your family, financial, physical, mental, and social health needs.

Location

Canada: Ontario: Toronto

Guided by our purpose: "for every future", we help our customers and communities succeed through a broad range of financial services.

Inclusion and Accessibility

We are committed to creating an inclusive environment. If you require accommodations during the recruitment process, please inform our Recruitment team. Only candidates considered for an interview will be contacted.