Senior Manager, Loyalty Finance

Loblaw Companies Limited; Toronto; On-site; CAD 95,000 - 125,000; Full time

Job summary

A major Canadian retail company is seeking a Senior Manager, Finance – Loyalty to influence financial decisions related to its loyalty program. The role requires strong analytical skills, 5-8 years of finance experience, and expertise in Microsoft Office and SAP. Join a collaborative team to drive strategic initiatives and optimize financial outcomes across retail divisions. Offer includes professional growth opportunities and a commitment to diversity.

Benefits

Comprehensive training

Flexible working hours

Competitive benefits

Qualifications

• 5-8 years of relevant experience within a Finance environment.
• Proven ability to generate business insights.
• Exposure to vendor-funded programs management.

Responsibilities

• Serve as primary finance partner for retail divisional and vendor Loyalty teams.
• Lead enterprise issuance planning processes with business loyalty teams.
• Create and present management reporting and analysis on PC Optimum.

Skills

Analytical skills

Relationship-building

Project management

Communication skills

Education

University degree in Business, Analytics, or Finance

Accounting designation (CPA) or MBA

Tools

Microsoft Office

SAP

MicroStrategy

Power BI

Looker

Job description

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®. At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Senior Manager, Finance – Loyalty

Whether shopping for your favorite foods, daily essentials, or little indulgences, the PC Optimum loyalty program helps Canadians live life well by delivering unparalleled customer value and utility through personalized offers, rewards, and experiences. As part of the Loyalty team at Loblaw, you will be part of a group that drives the future direction of Canada's largest and most loved loyalty program.

The Impact You’ll Make

As the Senior Manager, Finance – Loyalty, you will play a critical role in influencing financial decisions related to the PC Optimum program across Loblaw's retail divisions. Your expertise in analytics and insights will drive strategic initiatives and optimize budgets and forecasts. You'll oversee both internal and vendor-funded programs while delivering periodic reporting and business analysis.

What You'll Do

• Serve as the primary finance partner for the retail divisional and vendor Loyalty teams.
• Lead the enterprise issuance planning processes, partnering with the business loyalty teams to set targets, update forecasts, and identify risks & opportunities.
• Create and present insightful and accurate management reporting and analysis on PC Optimum issuance and customer value.
• Provide strategic guidance through rigorous analysis, enabling data-driven insights and decision-making to support divisional spend decisions.

Role Requirements

• University degree in Business, Analytics, or Finance; ideal candidates will possess an accounting designation (CPA) or MBA.
• 5-8 years of relevant experience within a Finance environment.
• Superior analytical skills with a proven ability to generate business insights.
• Advanced proficiency in Microsoft Office; exposure/competency with SAP and visualization tools (MicroStrategy, Power BI, Looker).

Core Competencies

• A passionate learner who thrives in fast-paced environments.
• Demonstrates strong relationship-building skills across functions.
• Proactively manages multiple projects with precision under strict deadlines.
• Possesses influential skills, challenging the status quo to streamline processes and drive efficiency.
• Exhibits ownership, accountability, and attention to detail.
• Communicates effectively through exceptional written and verbal skills.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team. We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note: Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.