Senior Manager, Loss Mitigation

RBC; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading financial institution in Toronto is seeking a Senior Manager in Loss Mitigation Credit Strategy to develop and maintain pre-delinquency credit strategies. The ideal candidate will have over 5 years of experience in advanced analytics and data science, alongside strong interpersonal skills. This role offers competitive compensation and the opportunity to lead cross-functional projects that reduce credit losses.

Benefits

Comprehensive Total Rewards Program

Competitive compensation

Opportunity to make a lasting impact

Qualifications

• 5+ years of experience performing advanced analytics or data science.
• Strong analytical and problem-solving skills.
• Demonstrated track record of thought leadership and cross-functional collaboration.

Responsibilities

• Develop Collections and Triage strategy for multiple Retail and Business lending portfolios.
• Collaborate with Collections and Operational teams to optimize resource allocation.
• Lead meetings with stakeholders to propose and obtain approval for new strategies.

Skills

Advanced analytics

Data querying

Problem-solving

Communication

Presentation skills

Education

Undergraduate degree in Economics, Business, Statistics, Engineering or other quantitative fields

Tools

SQL

SAS

Python

Tableau

Job description

Job Description

What is the opportunity?

As Senior Manager in Loss Mitigation Credit Strategy team, you are primarily responsible for developing and maintaining pre-delinquency Triage and Collection credit strategies for Retail and Small Business Financing portfolio.

You will use advanced analytics to derive insights and lead cross-functional projects to optimize Collection resources and reduce credit losses.

What will you do?

• Develop Collections and Triage strategy for multiple Retail and Business lending portfolio, using data-driven approach and analytical tools.
• Collaborate with Collections and Operational teams, lead analytical projects to optimize operational resource allocation and achieve PCL reduction.
• Monitor portfolio, proactively identify upcoming stress related to Collections, recommend actionable insight for key stakeholders, including Products and Group Risk Management.
• Lead meetings with stakeholders from Group Risk Management, Products and Collection to:
  • Understand and propose new strategies designed to help achieve business targets.
  • Obtain approval of credit strategies with concise rationale supported by comprehensive analysis and documentation.
• Partner with implementation teams to operationalize strategy solutions.
  
  

What do you need to succeed?

Must-have

• 5+ years of experience performing advanced analytics or data science. Strong analytical and problem solving skills.
• Proficient technical knowledge of data querying and programming tools such as SQL, SAS, Python; data visualization tools such as Tableau
• Strong interpersonal, communication and presentation skills, with the ability to create and articulate a compelling business case to senior management and other stakeholders
• Demonstrated track record of thought leadership and cross-functional collaboration
• Undergraduate degree in Economics, Business, Statistics, Engineering or other quantitative fields of study, and/or MBA
  
  

Nice-to-have:

• Experience in financial services industry with understanding of risk management, credit strategy
• Prior experience in Collections and Personal Financing products
• Experience working with big data, Data Lake
  
  

What is in it for you?

We thrive on the challenge to be our best, progressive thinking, to keep growing, and working together to build and deliver trusted reporting to help our stakeholders succeed and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to take on progressively greater accountabilities

Job Skills

Business Data Analysis, Communication, Credit Analysis, Critical Thinking, Database Queries, Data Visualization, Decision Making, Quantitative Methods, Risk Management

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

GROUP RISK MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-08-01

Application Deadline:

2025-08-16

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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