Senior Manager, Learning & Change Enablement

RBC; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

A leading financial institution seeks a Senior Manager for Learning and Change Enablement. The ideal candidate will lead learning and change efforts for a diverse global team, leveraging strategic thinking and strong communication skills to drive adoption of new practices and tools.

Benefits

A comprehensive Total Rewards Program including bonuses

Flexible work/life balance options

Support for personal development through coaching

Qualifications

• 5 – 7 years of experience in change management, communications, and/or training role.
• Outstanding skills in presentation, written communication, materials design.
• Proven ability to effectively interact with cross-functional stakeholders.

Responsibilities

• Develop and execute change management plans for methodologies/practices enhancements.
• Create and deploy global communications plan for stakeholders.
• Lead the delivery of a global Methodology learning plan.

Skills

Adaptability

Communication

Interpersonal Relationship Management

Results-Oriented

Education

Undergraduate degree in a relevant discipline

Prosci certification

Post-graduate diploma in communications, PR, adult education

Job description

Job Summary

Job Description

What is the Opportunity?

CAE Group is looking for a Senior Manager – Learning and Change Enablement to lead learning and change for the IA Practices Team. You are an expert – or willing to become one – in Annual Audit Planning, IA Methodology, and related learning globally. You are an expert in organizational change management and either corporate training or communications. This expertise is ideally complemented by working experience in a function like Internal Audit, Global Finance, Risk Management or Compliance.

In this role, you will evolve and lead design and delivery of tactical learning, communications and change plans for a group of 800 global professionals. In collaboration with leadership, you will build your strategic skills to by contributing to shaping our approach to training and change enablement in alignment with our overall Change Management strategy. This will include work in stakeholder identification and analysis, gap analysis, creating and delivering change and communication plans, and (of course) developing and delivering training in collaboration with SMEs from functions across the CAE Group. As part of our Change team, you will also support and be an active contributor to Program Change and Training.

You will leverage best-in-class change management and learning practices with a focus on driving measurable adoption of new tools, policies and practices. The role is ideal for a strategic thinker with a strong bias towards tactical delivery and strong communication skills.

What will you do?

• Develop and execute comprehensive end-to-end change management plans for Methodology/Practices enhancements.
• Work collaboratively with stakeholders to assess communication needs and develop and deploy a Practices-specific global communications plan to inform and engage stakeholders on pertinent Practices activities (both BAU and change-driven).
• Work collaboratively with stakeholders to assess IA Methodology learning needs, develop a global Methodology learning plan, and lead the delivery of the global Methodology learning plan – a key component of the overall CAE Group learning plan.
• Develop strategies to enhance adoption and mitigate resistance across the organization. Define, measure and report on success metrics.

What do you need to succeed?

Must-have:

• 5 – 7 years of experience in a dedicated change management, communications and/or training role gained in the context of global enterprise
• Outstanding skills in presentation, written communication, materials design and digital creation (e.g. video, learning guides, How To references, etc.)
• Proven ability to effectively interact and build relationships with cross-functional stakeholders
• Demonstrated ability to deliver tactically in alignment with strategic priorities and measurable learning/engagement outcomes
• Undergraduate degree in a relevant discipline and/or relevant post-graduate qualifications (e.g. Prosci certification, post-graduate diploma in communications, PR, adult education, etc.)

Nice-to-have

• Working experience in an area such as Audit, Finance, Risk or Compliance
• Strong preference for candidates able to demonstrate experience or expertise in internal audit theory and/or practice
• Experience in training and development, corporate communications, and/or project management
• Experience working in a global environment and managing change across different regions

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Flexible work/life balance options

#LI-POST

Job Skills

Adaptability, Auditing, Commercial Acumen, Communication, Detail-Oriented, Internal Controls, Interpersonal Relationship Management, Long Term Planning, Results-Oriented

Additional Job Details

Address:

20 KING ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

INTERNAL AUDIT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-06-25

Application Deadline:

2025-07-18

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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