Senior Manager, Learning And Development - Global Compliance & AML

Scotiabank; Canada; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading financial institution in Canada is seeking a Senior Manager to develop eLearning training for its Global Compliance Program. This role involves conducting training needs assessments, developing tailored learning solutions, and implementing evaluation techniques to assess program effectiveness. The ideal candidate will have over 6 years of experience in learning roles, advanced knowledge in compliance, and a strong ability to manage multiple projects in a complex environment.

Qualifications

• 6+ years in a learning or training role.
• Experience developing global learning strategies and delivering to diverse audiences.
• Expertise in creating content for various learning styles.

Responsibilities

• Develop eLearning training to support the Global Compliance Program.
• Conduct training needs assessments and develop appropriate learning solutions.
• Evaluate program effectiveness and report progress to management.

Skills

Training development

Compliance knowledge

Project management

Interpersonal communication

Content development

Strategic thinking

Education

University degree in HR, Business, or related field

Advanced degree or certification in adult learning

Tools

Learning Management Systems (LMS)

Articulate 360

Job description

Requisition ID: #

Join a purpose-driven, winning team committed to results within an inclusive and high-performing culture.

Purpose

Reporting to the Director of Compliance Learning & Development, the Senior Manager will develop eLearning training to support the Global Compliance Program. Responsibilities include conducting training needs assessments, developing and delivering learning solutions, and tracking and reporting on compliance learning to meet bank and regulatory requirements. The role ensures all activities adhere to learning standards, regulations, internal policies, and procedures.

The Senior Manager acts as a strategic business partner, proactively identifying learning needs and driving programs that build compliance skills and competencies to support the future of the Compliance Program.

Accountabilities

• Plan, design, develop, and execute global instructor-led and self-directed eLearning, ensuring high-quality standards and sustainability.
• Contribute to developing compliance learning for various Business Lines/Corporate Functions, enhancing the Global Compliance Learning Program through tailored, role-based content.
• Collaborate with internal and external SMEs to create engaging and effective learning for diverse audiences across international locations, providing advice on learning execution.
• Conduct training needs assessments to identify gaps from regulatory changes, exam findings, risk assessments, and industry trends; develop appropriate learning solutions and recommend program updates.
• Implement assessment techniques to evaluate knowledge retention, such as quizzes and tests.
• Evaluate program effectiveness, identify improvement opportunities, and report progress and budgets to management.
• Provide input on major initiatives and recommend updates to current programs.
• Review and update the Learning Curriculum as needed.
• Incorporate lessons learned from stakeholders into existing courses and programs.
• Promote a client-focused culture, deepening relationships and leveraging broader bank systems and knowledge.
• Stay informed on global best practices in Compliance Learning and adopt relevant strategies.
• Consider the bank’s risk appetite and culture in daily activities and decisions.
• Ensure effective operations and controls to meet operational, regulatory, and conduct risk obligations.
• Foster a high-performance, inclusive work environment.

Education/Experience

• University degree in HR, Business, or related field.
• Advanced degree or certification in adult learning preferred.
• 6+ years in a learning or training role.
• Experience with Learning Management Systems (LMS) and tools like Articulate 360.
• Proven ability to develop and execute learning solutions in a large, complex organization.
• Experience developing global learning strategies and delivering to diverse audiences.
• Expertise in creating content for various learning styles and delivery methods.
• Strong skills in measurement, metrics, and reporting.
• Ability to manage multiple projects and collaborate across stakeholders.
• Excellent interpersonal, communication, and public speaking skills.
• Proven coaching ability and team collaboration skills.
• Strong program and time management skills.
• Strategic thinking and negotiation skills.
• Excellent writing and attention to detail.
• Knowledge of banking industry or compliance is a plus.
• Experience as a trainer/facilitator in academic or corporate settings is essential.
• Fluency in Spanish is an asset.

Location

Canada, Ontario, Toronto

Scotiabank is committed to diversity and inclusion. If accommodations are needed during the recruitment process, please inform the recruitment team. Only online applications will be considered. We appreciate all applicants; only those selected for an interview will be contacted.