Senior Manager, IT Vendor Management

goeasy; Mississauga; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading alternative lender in Canada is seeking a Senior Manager, IT Vendor Management. This role involves managing vendor relationships, negotiating contracts, and ensuring vendor performance aligns with business goals. Ideal candidates have significant experience in IT procurement and strong negotiation skills, with an emphasis on building strategic vendor partnerships in a dynamic environment. The role offers the benefit of a flexible work program in Mississauga.

Benefits

RRSP matching

Annual bonus

Employee discounts

Company-paid volunteer days

Flexible benefits package

Tuition Assistance Program

Qualifications

• 8–10+ years of experience in IT procurement or vendor management.
• Deep understanding of IT commercial models and risk mitigation.
• Proven track record managing large vendor portfolios.

Responsibilities

• Own and evolve the IT category strategy.
• Negotiate contract commercial terms.
• Act as the primary relationship manager for strategic IT vendors.

Skills

Negotiation skills

Cross-functional collaboration

Financial acumen

Analytical skills

Education

Bachelor’s degree in Business, Finance, IT, or related field (MBA preferred)

Job description

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also honoured to be named a Greater Toronto Top Employer and recognized by Great Place to Work as having the Best Workplaces for Women & Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.

As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.

If you’re seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let’s create a future of financial empowerment.

We are seeking a strategic, results-driven Senior Manager, IT Vendor Management, to lead all aspects of IT vendor management, sourcing strategy, contract negotiation, and performance optimization within our VMO (Vendor Management Office). Working in close partnership with the IT Leadership and Legal teams, you will play a critical role in maximizing commercial value, minimizing risk, and ensuring vendor partnerships align with our broader technology and business goals.

This role requires a high degree of business and financial acumen, deep contracting experience, and a proven ability to negotiate and manage complex IT engagements across software, services, cloud, hardware, and consulting categories. You will also have demonstrated your ability to work with highly demanding stakeholders, with competing priorities, within tight timeframes.

What will you be doing?

Key Responsibilities:

• IT Strategy & Sourcing including Vendor Strategy
• Own and evolve the IT category strategy, aligned with enterprise goals and evolving technology needs.
• Negotiate and structure contract commercial terms, ensuring alignment with organizational objectives and balancing cost, value, and risk exposure.
• Drive industry scans, vendor market research, and competitive sourcing processes (RFx).
• Lead vendor evaluation, scoring, and selection with key business and technical stakeholders.

Contracting & Commercial Negotiation

• Lead end-to-end contract execution for IT deals—scope, pricing models, SLAs, delivery commitments, renewal options, and commercial terms.
• Collaborate with Legal, Security, Procurement, and Finance to ensure holistic deal structuring.
• Negotiate best-in-class commercial outcomes in both new agreements and renewals/extensions.

Vendor Performance & Relationship Management

• Act as the primary relationship manager for strategic IT vendors.
• Establish and track KPIs, SLAs, and performance dashboards; oversee vendor QBRs.
• Working closely with IT leadership team, drive post-contract performance reviews and continuous improvement conversations.
• Own and manage the annual IT Vendor Conference, including innovating on vendor engagement and relationships.

Governance & Optimization

• In close partnership with the Legal team, maintain and streamline contracting processes, playbooks, and escalation frameworks.
• Support IT leadership with vendor risk, cost, and performance reporting.
• Monitor contract renewals, retirements, and develop proactive renewal strategies.

What experience do you have?

• Bachelor’s degree in Business, Finance, IT, or a related field (MBA or equivalent preferred).
• 8–10+ years of experience in IT procurement, category management, vendor management, or IT sourcing.
• Deep understanding of IT commercial models, contract terms, and risk mitigation.
• Proven track record managing large, complex vendor portfolios (SaaS, IaaS, professional services, etc.).
• Strong negotiation, influencing, and cross-functional collaboration skills.
• Excellent financial, analytical, and business storytelling capabilities.
• Experience working within a VMO or IT PMO is a strong asset.

We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.

Why should you work for goeasy?

In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer:

Financial Benefits

• RRSP matching and Employee Share Purchase Plan programs.
• Annual bonus that rewards your hard work and dedication.
• Employee discounts on furniture, electronics, and appliances.
• MAT & PAT leave top-up.
• Expand your financial knowledge through engaging Financial Literacy Learning opportunities.

Health and Lifestyle

• Enjoy company-paid volunteer days to give back to the community.
• Access 24/7 healthcare with Virtual Doctor Appointments.
• Personalize your benefits with a flexible modular benefits package.
• Stay fit and energized with exclusive access to our on-site private gym at our head office.

Employee Perks

• Fuel your growth with the Tuition Assistance Program.
• Double the impact of your generosity with Company Matched Charitable Donations.
• Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
• Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!

Internal Applicants: please apply through thelinkand provide written endorsement from your current manager.

Diversity, Inclusion, and Equal Opportunity Employment

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

Additional Information:

All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.