Senior Manager, Inspections South

Avenue.io Inc.; Calgary; On-site; CAD 147,000 - 203,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Learning and development opportunities

Job summary

AGLC in Calgary is seeking a Senior Manager, Inspections South to provide strategic and operational leadership for licensing inspection and compliance programs across Southern Alberta. This role ensures programs comply with legislation and policy requirements.

You will lead a team of approximately 33 employees, guiding inspections, investigations, and regulatory decisions while fostering accountability, collaboration, and continuous improvement across diverse programs and communities.

Qualifications

• University degree in a related field with five+ years of progressive leadership experience.
• Experience leading regulatory, compliance, inspection, enforcement, or public-sector teams.
• Strong leadership, accountability, and performance management skills.
• Experience in strategic planning, resource management, and operational decision-making.
• Excellent communication and stakeholder engagement abilities.
• Sound judgment, analytical thinking, and evidence-based decision making.
• Ability to manage multiple priorities and lead change initiatives.
• Knowledge of Canadian regulatory acts is an asset.

Responsibilities

• Provide strategic and operational leadership for licensing inspection and compliance programs in Southern Alberta.
• Oversee inspection activities for liquor, cannabis, and gaming operations in alignment with policy and legislation.
• Lead a team of ~33 employees; set priorities, allocate resources, and drive service excellence.
• Oversee investigations of alleged non-compliance and sanction/licence decision processes.
• Build relationships with industry stakeholders, municipalities, and regulatory partners to guide expectations.

Skills

Leadership experience

Regulatory compliance

Strategic planning

Stakeholder engagement

Decision-making

Communication skills

Analytical abilities

Change management

Education

University degree in a related field

Job description

ABOUT AGLC
Alberta Gaming, Liquor & Cannabis (AGLC) is a dynamic organization leading Alberta’s gaming, liquor and cannabis industries. Our team of high performers is driven to provide our customers with outstanding service and Albertans with choices they can trust.

ABOUT REGULATORY SERVICES

Regulatory Services Division ensures the integrity of the gaming, liquor, and cannabis industries in Alberta. Through a mix of business improvements, detailed audit, compliance support and diligent investigation we are able to deliver on our promise to protect the Albertans we serve!

ABOUT THE POSITION

Senior Manager, Inspections South
Job Req: 1361
Location: Calgary Office
Division/Branch: Regulatory Services / Compliance
Classification:Senior Leadership IStatus: Permanent - FT
The salary range for this position is$147,395.00 - $202,668.00 annually. New employees are typically hired between the minimum and midpoint of the range, depending on qualifications, experience, competencies, and internal equity considerations.
Reports to: Darcy Strang
Closing Date: October 30, 2026

JOB SUMMARY

Reporting to the Director, Compliance, the Senior Manager, Inspections South is responsible for providing strategic and operational leadership for AGLC’s licensing inspection and compliance programs across Southern Alberta. This includes oversight of inspection activities related to liquor, cannabis, and gaming operations, ensuring programs are delivered effectively, consistently, and in alignment with legislative and policy requirements.

Leading a team of approximately 33 employees, you will oversee a diverse workforce that includes managers, supervisors, inspectors, and administrative professionals. In a dynamic and evolving regulatory environment, you will set priorities, allocate resources, and provide leadership that supports operational excellence, employee engagement, and high-quality service delivery.

This role is accountable for the overall management and coordination of regional inspection programs, ensuring activities are conducted in accordance with Board policies, procedures, policy and applicable legislation. You will foster a culture of accountability, collaboration, continuous improvement, and sound decision-making.

We are seeking a strong and experienced leader who can effectively guide, support, and develop a diverse team of supervisors and inspectors working across varied programs, communities, and operational environments. You will build trust, promote collaboration and accountability, and provide clear direction while recognizing the distinct expertise and perspectives within the team. Your inclusive and adaptable leadership approach will foster engagement, strengthen performance, and ensure consistent, high-quality regulatory service delivery.

You will provide oversight and guidance on inspection processes and regulatory decisions, ensuring policies and legislation are applied consistently across a range of scenarios.

As a senior leader, you will oversee and authorize investigations of alleged non-compliance with the Gaming, Liquor and Cannabis Act, associated regulations, and Board policies. Drawing on your analytical and leadership capabilities, you will review complex matters, assess risk, and make recommendations regarding administrative sanctions and licence conditions.

As a key member of the Compliance Branch leadership team, you will contribute to the development, implementation, and continuous improvement of policies, programs, and operational practices. You will serve as AGLC’s senior representative within the region, building strong relationships with industry stakeholders, community organizations, municipalities, law enforcement agencies, regulatory partners, and licensees. Through these relationships, you will provide clear guidance on regulatory expectations while supporting compliance and public confidence in Alberta’s regulated industries.

SKILLS & ABILITIES

• University degree in a related field, supplemented by a minimum of five years of progressive leadership experience overseeing teams, programs, and operational initiatives. Significant related experience may be also considered.
• Demonstrated success leading regulatory, compliance, inspection, enforcement, or public-sector teams in a complex and evolving environment.
• Strong leadership skills, with the ability to develop high-performing teams, foster accountability, manage performance, and support employee development.
• Experience in strategic planning, resource management, and operational decision-making, with the ability to align team objectives with organizational priorities.
• Excellent communication, relationship-building, and stakeholder engagement skills, including the ability to influence, collaborate, and resolve complex issues effectively.
• Sound judgment, critical thinking, and analytical abilities, with a demonstrated capacity to make fair, objective, and evidence-based decisions.
• Experience managing multiple priorities while leading change and supporting continuous improvement initiatives.
• Knowledge of the Criminal Code of Canada, the Gaming, Liquor and Cannabis Act and Regulation, administrative law principles, and regulatory compliance practices would be considered an asset.

NOTE:

• To be eligible to work for AGLC, you must be a Canadian citizen, permanent resident or eligible to work in Canada.
• As a condition of employment, you will be required to obtain a satisfactory security clearance and clean drivers abstract (if necessary) prior to employment.
• This recruitment may be used to fill future vacancies.
• AGLC is committed to creating a diverse environment and is proud to be an equal opportunity employer.
• At AGLC, we believe compensation is more than base salary. We invest in our employees through competitive pay, comprehensive benefits, learning and development opportunities, and rewarding careers.