Senior Manager Infrastructure Services

Onico Solutions; Richmond Hill; Hybrid; CAD 130,000 - 140,000; Full time

Job summary

A prominent company is seeking a Senior Manager Infrastructure Services to oversee client infrastructure and lead a dynamic IT team. This role includes managing technology assets across multiple data centers, ensuring optimal performance and service continuity while developing strategic technology plans. The position is permanent and hybrid, offering a competitive salary and bonus opportunities.

Qualifications

• 6+ years of experience in IT infrastructure management.
• Management or supervisory experience in customer-focused environments.
• Excellent knowledge of network/infrastructure technologies.

Responsibilities

• Lead management of networks, storage, servers, and operating systems.
• Develop annual project programs for maintenance and improvements.
• Coordinate infrastructure efforts on operations projects.

Skills

Leadership

Strategic Planning

Technical Knowledge

Project Management

Tools

SCCM

Azure

AWS

Cisco

Palo Alto

Job description

The Senior Manager Infrastructure Services will manage our client’s infrastructure, network, corporate servers, storage and patching platforms. This role will lead a team of internal IT professionals, managing technology assets across a few data centers/cloud platforms for over 20 sites.

Responsibilities

• Take a lead role in managing networks, storage, server & operating systems, patching services and other management platforms
• Develop and manage annual project programs for Infrastructure and Platform maintenance and improvements
• Coordinate Infrastructure efforts on Operations Projects, transitioning new solutions into a steady state
• Technology refreshes supporting platform and network virtualization optimizing data centre operations
• Assist the department senior leaders with the change management of new procedures, policies, and standards for an efficient execution of new infrastructure of hardware & software technologies
• Contribute to adopting strategies relating to industry trends and emerging Infrastructure related technologies
• Recommend a short- and long-term plans to ensure infrastructure availability, capacity and IT service continuity that meets existing and future requirements.
• Effectively manage a team, setting objectives, coaching, performance and personal development
• Provide guidance with policies, procedures and standards

Qualifications

• 6 years of experience managing and/or directing infrastructure operations
• 6 years of progressively responsible experience working with multi-platform systems and related software
• 4-5 years management or supervisory experience within a customer-focused IT operations environment
• Experience in strategic technology planning, execution and policy development
• Excellent knowledge of technology environments, including telecommunications, network infrastructure, MS Windows, Linux, Hyper V, VMWare operating systems, data communications, storage array technologies, virtual operating environment, Azure/AWS IaaS services, data center services
• Experience with network technologies including network access control (NAC), Cisco, Palo Alto and IP management
• Experience with Endpoint, SCCM (patching platforms)
• Design, use case testing and deployment of emerging technologies

This is a permanent hybrid role located in downtown Toronto with an annual salary of $130,000.00 – $140,000.00 plus bonus and benefits.