Senior Manager, HR Operations

Ecom Logistics; Ontario; On-site; CAD 70,000 - 80,000; Full time

Job summary

A dynamic logistics company in Ontario seeks a Senior Manager, HR Operations to enhance HR processes and culture. The ideal candidate has over 6 years of HR experience, deep understanding of Ontario employment law, and a collaborative approach. Responsibilities include optimizing onboarding and compliance, overseeing recruitment, and driving cultural initiatives. This full-time role offers a unique opportunity to impact a fast-growing company.

Benefits

Fully stocked kitchen

Monthly team lunches

Comprehensive insurance

Supportive workplace culture

Qualifications

• 6+ years of HR experience, ideally in logistics or manufacturing.
• Strong working knowledge of employment law and HR compliance in Ontario.
• Experience with HRIS and ATS platforms.

Responsibilities

• Optimize HR operational processes including onboarding and payroll.
• Oversee recruitment for high-volume roles.
• Champion culture-building initiatives across logistics sites.

Skills

HR experience

Knowledge of employment law

Problem-solving skills

Collaboration

Education

Human Resources degree or equivalent

Tools

BambooHR

Job description

Join to apply for the Senior Manager, HR Operations role at Ecom Logistics

2 days ago Be among the first 25 applicants

Join to apply for the Senior Manager, HR Operations role at Ecom Logistics

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Ecom Logistics

Director - Human Resources @ Ecom Logistics | HR Transformation, Problem Solving

About Ecom Logistics

Ecom Logistics is a technology-enabled logistics company focused on driving operational efficiency, automation, and scalable systems to support high-growth e-commerce businesses. We are looking for a cross-functional technical lead who can own both software development and IT infrastructure for the organization.

Our Vision : To be the most trusted and innovative logistics partner, transforming the way businesses move and deliver goods globally. We aim to create a future where logistics is faster, more sustainable, and fully optimized through cutting-edge technology.

Our Mission : To deliver simplified, innovative, and sustainable logistics solutions that empower our customers to optimize their supply chains, reduce costs, and enhance delivery efficiency.

About the Role

We are looking for a driven and hands-on Senior Manager, HR Operations to lead key HR programs and processes across our logistics workforce. This role is critical in ensuring operational excellence, culture-building, and compliance across the employee lifecycle. If you thrive in fast-paced environments and know how to balance people and process, this is your opportunity to make a tangible impact.

Key Responsibilities

HR Operations & Compliance

• Own and optimize HR operational processes across onboarding, offboarding, payroll inputs, leaves, WSIB, and time tracking systems.
• Ensure legal and regulatory compliance, particularly under the Canada Labour Code and applicable provincial laws.
• Lead HRIS process improvements (we use BambooHR) and maintain accurate employee records.
• Manage employee data audits and reporting to drive data-based decision-making.

Talent Acquisition & Workforce Planning

Oversee end-to-end recruitment for high-volume frontline and office roles.

Partner with hiring managers to define hiring needs, refine job descriptions, and lead structured interview processes.

Drive proactive talent pipeline building through creative sourcing strategies.

Performance & Culture Programs

Execute performance management cycles, ensuring goal setting, feedback, and evaluations are consistent and effective.

Roll out employee pulse surveys and translate insights into action.

Champion culture-building initiatives that align with company values across logistics sites.

Employee Relations & Development

Provide guidance and support on employee relations, investigations, and conflict resolution.

Serve as a trusted advisor to people managers on team dynamics, policies, and day-to-day people challenges.

Support learning initiatives including onboarding enhancements and upskilling frontline supervisors.

What You Bring

6+ years of HR experience , ideally in logistics, warehousing, transportation, or manufacturing.

Strong working knowledge of employment law and HR compliance in Ontario (federally regulated a plus).

Proven ability to work under pressure and lead through high-volume or peak seasons.

Experience with BambooHR or similar HRIS and ATS platforms.

A balance of empathy, urgency, and strong problem-solving skills.

Hands-on, collaborative, and ready to roll up your sleeves when needed.

Nice to Have

Experience handling WSIB claims and return-to-work programs.

Exposure to payroll inputs, attendance tracking systems, or shift-based workforce models.

At Ecom Logistics, we believe great work comes from a great environment. Here’s what we offer :

Fully stocked kitchen with healthy snacks and sweet treats

Monthly team lunches and summer barbecues to unwind and connect

Comprehensive Canada Life insurance including health, dental, and vision

Team offsites to recharge, realign, and build stronger collaboration

Supportive, inclusive workplace culture focused on balance and growth

Why Join Us

At Ecom Logistics, we’re not just moving packages - we’re moving an industry forward. You’ll be part of a purpose-driven team focused on innovation, sustainability, and building a workplace where everyone can thrive.

Equal Opportunity Employer

Ecom Logistics is an equal opportunity employer. We are committed to creating an inclusive and diverse workplace where everyone feels respected, valued, and empowered. We welcome applicants of all backgrounds, identities, experiences, and abilities.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Human Resources

Industries

Transportation, Logistics, Supply Chain and Storage

Referrals increase your chances of interviewing at Ecom Logistics by 2x

Get notified about new Senior Manager Human Resources Operations jobs in Greater Toronto Area, Canada .

Human Resources Business Partner, Canada

Senior Human Resources Business Partner - 9-month Contract

Toronto, Ontario, Canada CA$70,000.00-CA$80,000.00 3 weeks ago

North York, Ontario, Canada CA$120,000.00-CA$135,000.00 2 weeks ago

Director of Human Resources - Corporate and Commercial

Sr. Employee Experience Partner - Toronto

Director, HR - Supply Chain Distribution Operations

Advisory Senior Manager / Senior HR Business Partner

Director, HR - Supply Chain Distribution Operations

Senior Human Resources Business Partner (18 month contract)

HR Business Partner, Human Resources, Client and People Services (Hybrid, Toronto)

Senior Employee Relations Business Partner

HR Business Partner, Specialty Health and Corporate Functions, McKesson Canada

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr