Senior Manager, Global IGA Governance

RBC; Toronto; On-site; CAD 110,000 - 150,000; Full time

Benefits offered by this job

Total Rewards Program

Career development

Job summary

RBC is seeking a seasoned leader for Global IGA Governance Office to drive supplier lifecycle management and risk reporting. You will lead a team, coordinate with SMOs, Business Units, and CoG to ensure compliance with Third Party Policy and RBC standards, while delivering strategic initiatives from the GIGO head.

The role requires building trusted governance partnerships across the enterprise and guiding regulatory, compliance, and risk activities to mitigate threats and optimize processes.

Qualifications

• 3+ years of experience in an operational leadership role with expert knowledge in Supplier Relationship management, Third party supplier management program or Operational Risk process
• Mature business acumen, confident decision making, and comfortable with ambiguity
• Ability to communicate effectively verbally and through impactful presentations
• Growth mindset, relentless appetite to learn, be challenged and develop new skills

Responsibilities

• Execution lead on day to day operations, oversight and driving Risk Management and Reporting activities as outlined by RBC Third Party Risk Management
• Advise Business Partners, Sr Management and Executives from multiple geographies on supplier risk practices and work with Business partners and Compliance groups to ensure all identified supplier risk issues have mitigation plans and are actioned
• Responsible for operations, tracking and reporting of the inventory of intragroup arrangements, ensuring compliance to RBC Bank Policy and regulatory agencies and to Third Party Risk and other risk committees as required
• Support the development and oversight of all Regulatory, Compliance and Risk Management activities under the team’s accountability in order to ensure that risks are identified; appropriately managed and properly coordinated.
• Recognize business complexity and help facilitate trade-off decisions to prioritize appropriate actions to achieve productivity and efficiency objectives
• Resolve operational issues, risks and conflicts, work in collaboration with the key stakeholders, and when applicable, applying appropriate escalation practices.
• Drive continuous improvements to ensure operational excellence; including maintenance, quality control, gap analysis, and opportunity of improvement of process and procedures.
• Provide SME leadership and management oversight to the team, ensuring direction and motivation of staff

Skills

Adaptability

Communication

Leadership

Risk Management

Vendor Management

Negotiation

Problem Solving

Stakeholder Management

Education

University degree in Business or equivalent

Tools

Ivalua

Archer

Job description

What is the opportunity?

You will play a key role in the Global IGA Governance Office (GIGO) team, ensuring the portfolio of intragroup arrangements (IGAs) remains compliant with all RBC regulations and policies. In this role, you will establish and strengthen relationships across Supplier Management Offices (SMOs), Business Units, and the Centre of Governance (CoG) to drive effective supplier lifecycle management. You will be responsible for executing Supplier Management processes and methodologies in accordance with the Third Party Policy, establishing best practices in supplier management, tools, and technologies across the organization. As a people leader, you will manage, coach, and develop a team of professionals while ensuring completion of all Third Party Risk (TPR) reporting requirements. You will also drive the execution of strategic initiatives set forth by the GIGO head, positioning the team as a trusted governance partner across the enterprise.

Job Description

What is the opportunity? You will play a key role in the Global IGA Governance Office (GIGO) team, ensuring the portfolio of intragroup arrangements (IGAs) remains compliant with all RBC regulations and policies. In this role, you will establish and strengthen relationships across Supplier Management Offices (SMOs), Business Units, and the Centre of Governance (CoG) to drive effective supplier lifecycle management. You will be responsible for executing Supplier Management processes and methodologies in accordance with the Third Party Policy, establishing best practices in supplier management, tools, and technologies across the organization. As a people leader, you will manage, coach, and develop a team of professionals while ensuring completion of all Third Party Risk (TPR) reporting requirements. You will also drive the execution of strategic initiatives set forth by the GIGO head, positioning the team as a trusted governance partner across the enterprise.

What will you do?

• Execution lead on day to day operations, oversight and driving Risk Management and Reporting activities as outlined by RBC Third Party Risk Management
• Advise Business Partners, Sr Management and Executives from multiple geographies on supplier risk practices and work with Business partners and Compliance groups to ensure all identified supplier risk issues have mitigation plans and are actioned
• Responsible for operations, tracking and reporting of the inventory of intragroup arrangements, ensuring compliance to RBC Bank Policy and regulatory agencies and to Third Party Risk and other risk committees as required
• Support the development and oversight of all Regulatory, Compliance and Risk Management activities under the team’s accountability in order to ensure that risks are identified; appropriately managed and properly coordinated.
• Recognize business complexity and help facilitate trade-off decisions to prioritize appropriate actions to achieve productivity and efficiency objectives
• Resolve operational issues, risks and conflicts, work in collaboration with the key stakeholders, and when applicable, applying appropriate escalation practices.
• Drive continuous improvements to ensure operational excellence; including maintenance, quality control, gap analysis, and opportunity of improvement of process and procedures.
• Provide SME leadership and management oversight to the team, ensuring direction and motivation of staff.

What do you need to succeed?

Must-have

• 3+ years of experience in an operational leadership role with expert knowledge in Supplier Relationship management, Third party supplier management program or Operational Risk process
• Mature business acumen, confident decision making, and comfortable with ambiguity
• Confidence to advise senior leaders and respectfully challenge leaders
• Ability to communicate effectively verbally and through impactful presentations
• Growth mindset, resting on a relentless appetite to learn, be challenged and develop new skills

Nice to have

• University degree in Business or similar discipline
• Project and Change management experience
• Working knowledge Ivalua, Archer

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work

Job Skills

Adaptability, Coaching Others, Communication, Critical Thinking, Design Thinking, Group Problem Solving, Industry Trends, Negotiation, Operations Support, Risk Management, Standard Operating Procedure (SOP), Supervision, Teamwork, Troubleshooting, Vendor Management, Waterfall Model

Additional Job Details

Address: BAY WELLINGTON TOWER, 181 BAY ST:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: CHIEF LEGAL & ADMIN OFFICE GRP

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-06-17

Application Deadline: 2026-09-04

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.