Senior Manager, Fraud Risk Management

Equitable Bank; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

A leading financial institution in Toronto is seeking a Senior Manager Fraud Risk Management. This role involves supporting the advancement of fraud risk management practices, leading fraud risk monitoring activities, and serving as a trusted advisor to the business. The ideal candidate has extensive experience in the financial sector and strong analytical and communication skills. This position offers a competitive bonus, comprehensive benefits, and hybrid working arrangements.

Benefits

Competitive discretionary bonus

Market-leading RRSP match program

Medical, dental, vision, life, and disability benefits

Employee Share Purchase Plan

Generous vacation policy

Qualifications

• 5-7 years of experience in fraud risk or operational risk oversight in a financial institution.
• Certified Fraud Examiner (CFE) designation or Risk Management certification are assets.
• Basic knowledge of risk management, compliance, and governance.

Responsibilities

• Support fraud risk management practices across the Bank.
• Lead fraud risk monitoring and testing activities.
• Develop and maintain policies and methodologies for fraud risk management.

Skills

Leadership

Analytical skills

Communication skills

Organizational skills

Problem-solving skills

Education

Undergraduate degree in finance, economics, business administration, or commerce

Job description

The Core Responsibilities

• As a member of the Operational Risk Management team, the Senior Manager Fraud Risk Management supports the advancement of fraud risk management practices across the Bank. A subject matter expert (SME) for fraud risk, this individual collaborates with business units and senior stakeholders to mitigate fraud risk and ensure alignment with the Bank’s risk appetite and regulatory expectations.

Fraud Risk Management and Oversight

• Lead the Bank’s second line of defence fraud risk monitoring and testing activities to ensure controls are effective and aligned with the Bank’s risk management framework.
• Develop and maintain policies, procedures, and methodologies for robust fraud risk management.
• Provide oversight to the business through fraud risk assessments, ensuring remediation/action plans are appropriately addressed, monitored, reported, and escalated as necessary.
• Collaborate with business units to strengthen controls and proactively address identified fraud risks.
• Evaluate and challenge Key Risk Indicator (KRI) reporting to validate accuracy and identify trends.
• Conduct investigations and prepare reports for operational risk events.
• Prepare and deliver comprehensive reports on fraud monitoring and testing results to senior management and stakeholders.
• Communicate findings, recommendations, and action plans to ensure resolution of identified issues.
• Maintain detailed documentation and work papers to support testing activities and findings.

Business Advisory

• Serve as a trusted advisor to the business on fraud risk controls and emerging threats.
• Assist with operational risk training programs and program awareness delivery.

Risk Reporting

• Support regularly scheduled and ad-hoc risk reporting and analytics to inform senior management reporting.

Who You Are

• Undergraduate degree in finance, economics, business administration, or commerce.
• 5-7 years of experience in a fraud risk and/or operational risk oversight role in a financial institution.
• Ability to lead and motivate, as this role includes managing one direct report.
• Certified Fraud Examiner (CFE) designation and/or Risk Management certification such as the Canadian Risk Management designation (CRM) are assets.
• Basic knowledge of risk management, compliance, and corporate governance.
• Strong analytical, quantitative, and problem-solving skills with keen attention to detail.
• Excellent written and verbal communication skills, including meeting facilitation and presentation abilities.
• Good organizational, project, and time management skills to handle multiple projects efficiently.
• Experience with audit or sampling techniques and understanding of regulatory/legal requirements of financial institutions.
• Developing knowledge of the financial industry, risk management practices, and regulatory/policy changes.

What We Offer

• Competitive discretionary bonus
• Market-leading RRSP match program
• Medical, dental, vision, life, and disability benefits
• Employee Share Purchase Plan
• Maternity/Parental top-up
• Generous vacation policy and personal days
• Virtual events and professional development allowances
• A chance to join a top FinTech company and help create innovative banking experiences

The role is hybrid, based at Equitable Bank’s office at 2200-25 Ontario Street, Toronto, ON.