Senior Manager Fixed Income Support

Scotiabank; Toronto; On-site; CAD 100,000 - 140,000; Full time

Job summary

A leading company in the financial sector is seeking a Senior Manager, Fixed Income Support in Toronto. This role involves managing a team, ensuring compliance with regulations, and fostering partnerships to enhance technology's value in operations. The ideal candidate will have a strong background in capital markets and excellent communication skills, contributing to the success of Global Banking and Markets.

Benefits

Inclusive culture promoting diversity

Remote work flexibility

Opportunities for upskilling and development

Competitive rewards and bonuses

Community engagement programs

Qualifications

• Experience in Capital Markets trading or operations.
• Understanding of trade and post-trade flows.
• Knowledge of securities products and platform design.

Responsibilities

• Manage and lead a geographically dispersed team.
• Drive a customer-focused culture to deepen client relationships.
• Ensure stable, secure processing platforms.

Skills

Communication

Analytical Skills

Stakeholder Management

Systems Design

Negotiation

Job description

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Requisition ID: 224923

Join a purpose-driven, results-oriented team within an inclusive and high-performing culture.

The Team

The Senior Manager, Fixed Income Support within GCME Operations Technology, manages and oversees the team, ensuring steady state delivery of application functions and deliverables within business SLOs. The role involves working closely with GTA, other Technology teams, GWO, and Global Wealth product owners to define and execute business and technology strategies.

The Role

This role leads support for the North American Fixed Income platform (IMPACT ecosystem) under the GBME Securities Operations Technology portfolio, ensuring compliance with regulations, policies, and procedures. It manages application support and vendor liaison teams, contributing to the overall success of Technology for Global Banking and Markets.

The wider GCME Securities Operations Technology team provides support for business applications and processes, supporting vendors like Broadridge BPS, Dataphile, IMPACT, GLOSS, Vermeg/Colline, NIAD, among others. The team partners with GWO and global vendors to deliver technology changes within risk and control frameworks.

Key Responsibilities

• Manage and lead a geographically dispersed team, including recruitment, training, performance reviews, and morale boosting.
• Drive a customer-focused culture to deepen client relationships and leverage broader Bank systems and knowledge.
• Foster partnerships with Operations functions and promote technology as a value-adding function.
• Coordinate with management on program statuses, releases, and operational impacts.
• Ensure stable, secure processing platforms, managing issues with vendors and internal teams.
• Manage support delivery, including support for systems, vendors, and project contributions.
• Lead multi-disciplinary projects, ensuring compliance, timely delivery, and quality.
• Manage resources, develop schedules, and monitor expenses.
• Represent GTA on industry and inter-bank committees, providing insights and recommendations.

Desired Skills and Experience

• Experience in Capital Markets trading or operations, with understanding of trade and post-trade flows.
• Knowledge of securities products, platform design, data, workflows, and interfaces, especially on Broadridge IMPACT.
• Ability to improve controls, automate, and increase efficiency.
• Strong communication, influencing, and analytical skills.
• Expertise in systems design, security, disaster recovery, third-party risk, change, and release management.
• Understanding of global banking systems and procedures.
• Diplomatic negotiation and stakeholder management skills.

What’s in it for you?

• Inclusive culture promoting diversity, equity, and allyship, supported by Employee Resource Groups.
• Accessible and accommodating work environment.
• Remote work flexibility.
• Opportunities for upskilling, development, and tuition assistance.
• Competitive rewards, including bonuses, benefits, and flexible leave.
• Community engagement programs and events.

Location: Toronto, Ontario, Canada

Scotiabank is committed to inclusion and accessibility. If accommodations are needed during the recruitment process, please inform the Recruitment team.