Senior Manager - Everyday Banking Analytics

Canadian Imperial Bank of Commerce; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

CIBC seeks a Senior Manager for Everyday Banking Analytics in Toronto. The successful candidate will lead analytics initiatives, enhancing reporting processes while leveraging data to inform business decisions in acquiring clients. This role requires a strong quantitative background alongside expertise in analytics tools, providing opportunities in a hybrid work environment.

Benefits

Competitive salary and incentive pay

Defined benefit pension plan

Employee share purchase plan

Wellbeing support

Qualifications

• Experience with analytical tools and large datasets.
• Proficiency in data extraction, cleaning, and transformation.
• Strong communication and presentation skills.

Responsibilities

• Lead analytics initiatives for Deposit & Credit Cards Acquisition.
• Evaluate performance and profitability through data analysis.
• Support campaign development and optimization processes.

Skills

Analytical Thinking

Data-Driven Decision Making

Market Research

Education

Degree in a quantitative field

Advanced degree (MSc, MBA)

Tools

SAS

SQL

Tableau

Job description

Senior Manager - Everyday Banking Analytics

Pay Competitive

Employment type Full-Time

Job Description

Req#: 2513565

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of Everyday Banking Acquisition Team, you will be accountable for being a lead contributor for end-to-end analytics and insights supporting Deposit & Credit Cards Acquisition. The Acquisition Analytics and Insights Team is responsible for; Maintaining, evaluating and enhancing performance management reporting, Consulting on new opportunities through data-driven analytics and insights, Supporting offer and campaign development and post-analysis through analytics and reporting. In this role, you will lead analytics initiatives to evaluate performance, profitability, and client behaviours to optimize business decisions related to Everyday Banking acquisition offers, campaigns, marketing, onboarding and application funnel through activities. You will continue to evolve and enhance the existing analytics and reporting processes to optimize how insights can contribute to data-driven recommendations for the Acquisition and Onboarding Team. This ultimately helps identify opportunities to improve how we acquire new clients.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

• Consultant – Enable data-driven decision making and proactively identify opportunities to drive acquisition growth. Incorporate deep analytical capabilities to deliver value added recommendations.
• Analytics & Reporting – Leverage various dashboards to influence decisions and/or identify gaps as you take ownership to provide insights that are clear and concise.
• Technology – Leverage data/analytical tools to analyze large structured and unstructured datasets, build data pipeline and visualization from multiple data sources.
• Ownership – Focus on end-to-end delivery of solutions that meet the team requirements and contribute to the success of the acquisition strategies. You will be the owner in analytics initiatives and identify and translate of business needs into analytics requirements.
• Communication – Become a storyteller as you find the story in data and be flexible in communicating at varying levels of details for the right audience.


Who you are

• You have a degree in a quantitative field (i.e. business, mathematics, statistics, economics, engineering) or equivalent experience. Advanced degree is an asset (i.e. MSc, MMA, MBAN, MA, MBA).
• You must be proficient with analytical tools and have experience using modern big data, analytical and dashboard tools (i.e. SAS, SQL, ThoughtSpot, Alteryx, Tableau, Cognos).
• You have experience in building end-to-end analytics insights involving large datasets (i.e. requirement gathering, data extraction, cleaning and transformation, statistical analysis/modeling, presentation & implementation) and extract key insights that tell the story behind the data.
• You are a problem solver. You have exceptional critical and analytical thinking, problem solving and decision-making skills with demonstrated ability to independently identify and analyze business problems and recommend solutions.
• You can be clearly understood. You have strong communication and presentation skills with a demonstrated ability to clearly and concisely present information to groups and individuals at all levels in the organization.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit .

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 25th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Reports, Analytical Thinking, Analytics, Analytics Insights, Data Analysis, Data-Driven Decision Making, Financial Modeling, Leadership, Market Research, Microsoft Excel, Product Analysis, Product Pricing, Strategic Objectives

About the company

The Canadian Imperial Bank of Commerce, commonly referred to as CIBC, is one of the "Big Five" banks in Canada.

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