Senior Manager, Employee Relations Analytics and Insights

RBC; Toronto; On-site; CAD 100,000 - 120,000; Full time

Job summary

RBC is seeking a Senior Manager for Employee Relations Analytics and Insights in Toronto. This role includes managing data analysis for Employee Relations, developing reports, and enhancing data quality. The position requires a strong background in data management and experience in change management, aiming to drive insights for senior leadership.

Benefits

Comprehensive Total Rewards Program

Professional development opportunities

Collaborative and high-performing team environment

Qualifications

• Proven ability to manage and analyze large sets of data.
• Demonstrated experience in driving change across processes and systems.
• Ability to learn new subject matter and apply analytics in context of Employee Relations.

Responsibilities

• Define data and process requirements for Employee Relations reporting.
• Analyze Employee Relations data and improve data quality.
• Produce reports and develop ongoing reporting schedules.

Skills

Data Management

Change Management

Critical Thinking

Education

Education in data, information technology, engineering, science or mathematics

Job description

Senior Manager, Employee Relations Analytics and Insights

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What is the Opportunity?

RBC offers an exciting role as a Senior Manager, Employee Relations Analytics and Insights. The Senior Manager, Employee Relations (ER) Analytics and Insights, carries out sound reporting practices and tooling improvement for tracking Employee Relations data, including as it relates to matter management.

Job Summary

Job Description

What is the Opportunity?

RBC offers an exciting role as a Senior Manager, Employee Relations Analytics and Insights. The Senior Manager, Employee Relations (ER) Analytics and Insights, carries out sound reporting practices and tooling improvement for tracking Employee Relations data, including as it relates to matter management.

They will design and implement report-specific risk analysis to drive proactive insights on key performance indicators for the businesses and functions.

Support and drive reporting reports and insights for senior audience, including governance committees and senior leadership.

Within the context of matter management, identifies and collects data sources, analyzes and extracts key data and information, evaluates and monitors data quality to meet the organization's information system needs and requirements.

What will you do?

• Define data and process requirements to enable Employee Relations reporting delivery.
• Proactively identify data management and quality opportunities, including source data system improvement opportunities, to ensure a robust and compliant Employee Relations data environment.
• Produce reports for various users, including business and functional partners.
• Develop and manage the schedule for ongoing reporting production and initiatives.
• Respond to and manage the pipeline of ad-hoc requests.
• Analyze information from Employee Relations sources, as well as from sources across HR (e.g., WorkDay, Employee Engagement Survey).
• Identify patterns and drive connections across data sources.
• Conduct deep dives to test and learn against issues and develop practices for identifying heatmaps.
• Augment data analysis with qualitative analysis to help contextualize our assessments.
• Proactively identify automation and simplification opportunities to drive efficiency.
• Proactively identify opportunities to expand insights in support of enabling businesses to proactively mitigate risks.
• Design and implement analytics transformation opportunities to improve effectiveness and efficiency of ER reporting.
• Setup routines across ER and partners to drive continuous improvements, improve data entry completeness and quality, foster wider use of insights and analytics.
  
  

What do you need to succeed?

Must have:

• Proven ability to manage and analyze large sets of data using multiple sources.
• Demonstrated experience in driving change (process, system and people).
• Education, certification and designation related to data, information technology, engineering, science / mathematics.
• Process and initiative management.
• Change management.
• Data management.
• Ability to learn a new subject matter and apply data analytics principles and skills in the context of Employee Relations.
  
  

Nice-to-have:

• Employee Relations or HR knowledge.
• Process engineering.
• Change management.
  
  

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• A world-class training program in financial services.
• Opportunities to do challenging work.
  
  

Job Skills

Business Process Design, Critical Thinking, Derivatives, Economic Analysis, Financial Instruments, Financial Statement Analysis, Fraud Risk Management, Investment Performance Measurement, Investment Risk Management, Risk Control

Additional Job Details

Address:

ROYAL BANK PLAZA, 200 BAY ST:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

HUMAN RESOURCES & BMCC

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-06-20

Application Deadline:

2025-07-06

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Banking and Financial Services

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