Senior Manager, Employee Relations

Affirm; Ottawa; Remote; CAD 150,000 - 200,000; Full time

Job summary

A leading company is seeking a Senior Manager in Employee Relations to enhance workplace culture and compliance. This role involves providing strategic guidance, managing investigations, and developing employee relations policies. The ideal candidate will have extensive experience in employee relations and strong leadership skills. Join a remote-first environment with a focus on employee engagement and fair practices.

Benefits

Comprehensive health coverage

Stipends

Time off

Stock purchase plan

Inclusive hiring practices

Qualifications

• Extensive experience in Employee Relations, especially in high-growth environments.
• Proven leadership and team development skills.

Responsibilities

• Serve as a trusted advisor on employee relations matters.
• Lead and develop the Employee Relations team.
• Manage complex employee investigations and ensure compliance.

Skills

Leadership

Conflict Resolution

Communication

Analytical Skills

Job description

Join to apply for the Senior Manager, Employee Relations role at Affirm.

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

Role Overview: As a Senior Manager in Employee Relations, you will serve as a strategic partner to senior leadership and People Business Partners (PBPs). You will provide expert guidance and proactive solutions to foster a positive and productive work environment. Your responsibilities include interpreting and applying company policies, managing complex employee relations issues, leading and developing the Employee Relations team, and ensuring fair and consistent practices across the organization. This role requires deep expertise in employee relations principles, employment law, risk management, and team leadership, along with a strong ability to influence, mediate, and derive actionable insights.

What You'll Do:

1. Serve as a trusted advisor to senior leaders and PBPs on employee relations matters, including performance management, disciplinary actions, conflict resolution, and policy interpretation.
2. Identify and analyze employee relations trends and risks, developing strategies to mitigate these risks and improve employee experience.
3. Lead and develop the Employee Relations team through guidance, coaching, and mentorship.
4. Manage complex employee investigations, ensuring thoroughness, impartiality, and compliance, and provide resolutions.
5. Partner with Employment Legal and PBPs to interpret employment laws across geographies, ensuring legal compliance.
6. Develop and maintain employee relations policies and procedures aligned with company values and legal requirements.
7. Coach managers and employees on communication, conflict resolution, and performance management.
8. Collaborate with the broader People team to ensure a consistent approach to employee matters.
9. Implement proactive employee relations initiatives to enhance engagement and reduce conflict.
10. Analyze data and investigation outcomes to identify systemic issues and inform training and preventative measures.
11. Resolve employee grievances and complaints promptly and fairly.
12. Support organizational changes, such as restructurings, ensuring legal and policy compliance.
13. Maintain confidential employee relations records per legal and company standards.

What We Look For:

• Extensive experience in Employee Relations, especially in high-growth, global environments.
• Proven leadership and team development skills.
• Deep knowledge of employment laws and regulations.
• Experience managing investigations and conflict resolution.
• Strong policy development skills.
• Business acumen and understanding of how employee relations impact organizational goals.
• Excellent communication, mediation, and interpersonal skills.
• Ability to influence at all organizational levels, including senior leadership.
• Analytical skills to interpret data and identify trends.
• Ability to handle sensitive situations with confidentiality and sound judgment.

Additional Details:

• Pay Grade: N
• Equity Grade: 6
• Base Salary Range: $150,000 - $200,000/year
• Remote-first work environment with occasional office requirements depending on role.

Benefits: Comprehensive health coverage, stipends, time off, stock purchase plan, and inclusive hiring practices.