Senior Manager, Data Archiving & Surveillance

Scotiabank; Toronto; On-site; CAD 100,000 - 150,000; Full time

Job summary

A leading company is seeking a Senior Manager for Data Archiving & Surveillance to manage Trader Voice platforms. This role involves engineering solutions, ensuring compliance, and collaborating with various teams to automate testing and support deployment. The ideal candidate will possess expertise in telecommunication technologies, scripting, and an understanding of AI applications.

Benefits

Inclusive culture promoting diversity, equity, and inclusion

Opportunities for upskilling and professional development

Competitive compensation and benefits

Qualifications

• Experience with SIP and telecommunication technologies.
• Fluent in Spanish and English, able to support Latin American partners.

Responsibilities

• Respond to business requirements by engineering suitable solutions.
• Develop test strategies and deployment plans.
• Support project deployment and operational teams with new solutions and features.

Skills

SIP and telecommunication technologies

Trader and Enterprise Voice technologies

Python

PowerShell

AI and NLP applications

SaaS architectures

API integration

security protocols

IPC, Webex, MS Teams

Fluency in Spanish and English

Job description

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Title: Senior Manager, Data Archiving & Surveillance (Trader Voice system)

Requisition ID: 215976

Join a purpose-driven, high-performing team committed to results and inclusivity.

We are seeking a dynamic Senior Manager, Data Archiving & Surveillance to support GTS IT in managing Trader Voice and Compliance Voice Recording and Communication Surveillance platforms and related technologies.

Key Responsibilities:

• Respond to business requirements by engineering suitable solutions.
• Develop reliable, cost-effective solutions addressing business and technology needs.
• Collaborate with Regulatory Business Initiatives, Internal Controls, SI&D Service Management, and vendors to define scope, develop integrations, and automate testing scenarios.
• Ensure compliance with BNS technical and security standards and best practices.
• Coordinate with vendors and internal teams for reviews and approvals of solutions.
• Develop test strategies and deployment plans.
• Support project deployment and operational teams with new solutions and features.
• Assist support teams with escalations post-deployment.

Required Skills and Knowledge:

• Experience with SIP and telecommunication technologies.
• Knowledge of Trader and Enterprise Voice technologies, including voice/text recording and surveillance systems.
• Proficiency in scripting languages such as Python and PowerShell.
• Understanding of AI and NLP applications in unstructured data.
• Familiarity with SaaS architectures, API integration, and security protocols.
• Experience with communication platforms like IPC, Webex, MS Teams, and related tools is advantageous.
• Fluent in Spanish and English, with the ability to support Latin American partners.

Benefits:

• Inclusive culture promoting diversity, equity, and inclusion.
• Accessible work environment and accommodations.
• Opportunities for upskilling and professional development.
• Competitive compensation, benefits, and rewards.
• Engaging community and team activities.

Location: Toronto, Ontario, Canada

Scotiabank is committed to diversity and inclusion. Accommodations are available during the recruitment process. Candidates must apply online. Only selected candidates will be contacted.