Senior Manager, Customer Development

Aspire Bakeries; Brantford; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading North American baking company is seeking a Senior Manager, Customer Development to manage key accounts and drive growth. The ideal candidate has over 5 years of sales experience, preferably in the food sector, and excels in a fast-paced team environment. Responsibilities include collaborating with cross-functional teams, ensuring customer satisfaction, and providing strategic leadership to meet revenue targets.

Qualifications

• 5+ years sales or sales management experience in a business-to-business sales environment.
• Food experience strongly preferred.
• Experience with large Canadian brands and/or QSR businesses.

Responsibilities

• Manage the Key Strategic Partner key accounts to achieve volume goals.
• Collaborate with internal teams to develop and implement plans.
• Lead & participate in presentations, negotiations, and sales meetings.

Skills

Sales management

Cross-functional collaboration

Customer relationship management

Strategic planning

Communication skills

Education

Bachelor's Degree

Tools

Excel

PowerPoint

Word

Job description

Aspire Bakeries is a North American baking company with a leadership position in specialty frozen baked goods. Formed from leading bakery companies, its innovative food portfolio includes breads, artisan breads, buns, cookies, donuts, muffins and pastries from beloved brands likeLa Brea Bakery,Otis Spunkmeyer, andOakrun Farm Bakery. With 13 bakeries in North America, we are committed to driving innovation, predicting upcoming consumer trends and flavors, and exceeding our customers’ expectations. Aspire Bakeries champions the values of Integrity, Ownership, Customer Focus, Creativity and Care to help us deliver on People Safety, Food Safety, Quality and Collaboration.

The Senior Manager, Customer Development will support the Key Strategic Partners & business. This role will support business leaders responsible for these accounts that we deliver against key revenue targets and execution strategies maintaining and protecting the growth of our business.

This role will support the business from end-to-end supply chain, include planning, reporting, quota setting and management, sales process optimization, sales job design, sales training and sales program implementation. This role is responsible for the overall productivity and effectiveness of the assigned sales organization. Reporting to the Senior Director, Customer Development and also works closely with internal and external stakeholders to ensure the appropriate objectives and priorities are enabled within the sales organization.

Responsibilities:

• Manage the Key Strategic Parnter key accounts to achieve volume goals through new placements, positioning, merchandising and promotion.


• Serve as expert with this assigned customer, understanding the customer’s corporate strategy, and how to align the company with the customer’s strategy.


• Collaborate with customer cross functional teams to implement new projects and work with internal teams (ex. Supply Chain, Operations, Marketing and Brand Management) to develop and implement plans.


• Communicate with existing Aspire customer development to make sure we are cohesive and aligned to Aspire’s overall strategic direction.


• Manage and drive this strategic account from end to end, and ensuring we meet and exceed our annual targets.


• Works with internal stakeholders to ensure we meet the customers’ expectations on product.


• Able to respond quickly to any quality or food safety opportunities and provide solutions and next steps.


• Lead & participate in presentations, negotiations, sales meetings, and trade shows with key external & internal stakeholders.


• Ensure customer satisfaction stays high, develop lasting relationships with existing customers, and create new relationships.


• Provide thought senior leadership in driving distribution growth on current foods and new launches.

Qualifications:

• Bachelors Degree


• 5+ years sales or sales management experience in a business-to-business sales environment.

• Food experience strongly preferred.


• Strategic, resourceful, & creative individual who is a proven hands-on sales leader that thrives in a fast-paced team environment.


• Experience with large canadian brands and/or QSR businesses


• Flexible personality and able to regularly transition between high-level, strategic work and detailed, tactical work.


• Computer/Software Skills: Strong computer skills (Excel, PowerPoint, Word)


• Excellent communication and presentation skills

We thank each applicant for taking the time and effort to submit your resume, however, only candidates to be interviewed will be contacted. Our organization is committed to promoting the independence, dignity, integration, and equality of opportunity of persons with disabilities by ensuring the accessibility of our facilities and services. Accommodations are available for all parts of the recruitment and selection process. Applicants need to make their required accommodations known in advance.