Senior Manager, Culture of Compliance (3133)

The Toronto-Dominion Bank (Canada); Toronto; Hybrid; CAD 108,000 - 164,000; Full time

Job summary

A leading financial institution, The Toronto-Dominion Bank, is seeking a Senior Manager for their Culture of Compliance program in Toronto. This pivotal role focuses on enhancing the bank’s compliance culture aligning with regulatory expectations while fostering an adaptable environment through strategic initiatives. Candidates must possess extensive experience in compliance and risk management, demonstrating the ability to lead cross-functional initiatives to embed robust compliance behaviors across the organization.

Benefits

Health and well-being benefits

Savings and retirement programs

Paid time off

Career development opportunities

Qualifications

• 8+ years of experience in regulatory compliance or risk management.
• Deep understanding of compliance frameworks.
• Successful leadership of compliance initiatives.

Responsibilities

• Lead strategies enforcing compliance culture.
• Design measurable standards for compliance maturity.
• Engage stakeholders to promote cultural values.

Skills

Regulatory compliance

Risk management

Communication

Project management

Leadership

Change management

Education

Bachelor’s degree

Advanced degree or certifications (e.g., CRCM, CCEP)

Job description

Senior Manager, Culture of Compliance (3133) page is loaded

Senior Manager, Culture of Compliance (3133)

Apply remote type Hybrid locations Toronto, Ontario time type Full time posted on Posted 4 Days Ago time left to apply End Date: July 4, 2025 (9 days left to apply) job requisition id R_1427571

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Compliance

Pay Details:

$108,800 - $163,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Position Summary

The Senior Manager, Culture of Compliance, will play a critical role in enhancing and sustaining a mature culture of compliance across the compliance organization. This individual will align with enterprise culture programs, OSFI Guideline E-13, SR 08-08 and the expectations set for risk culture by the Board and Senior Management. This role will be responsible for designing, implementing, and overseeing initiatives that embed regulatory compliance values, behaviors, and mindsets across the enterprise, ensuring the bank can proactively navigate uncertainty and maintain strong oversight and control specific to a Culture of Compliance.

This individual will lead efforts to evolve and operationalize cultural maturity by aligning governance, strategic intent, resources, and behavioral norms to build a resilient and sustainable culture of compliance. The role will establish measurable standards and continuous improvement mechanisms to strengthen the bank’s regulatory compliance program.

Key Responsibilities

Strategic Cultural Leadership:

• Lead the development and execution of strategies that reinforce a strong compliance culture aligned with the Global Compliance Program’s objectives.

• Promote integrity, accountability, and effective risk management behaviors across all levels of the organization.

• Cultural Assessment & Monitoring:

• Design and implement measurable standards and processes for self-assessment and continuous monitoring of compliance culture maturity and effectiveness across Global Compliance.

• Identify gaps, trends, and opportunities for proactive improvement.

• Governance & Independent Oversight: Support the establishment of clear roles, accountability, and governance structures to strengthen compliance ownership.

• Communication & Engagement:

• Develop and drive a comprehensive communication strategy with culture partners such as H.R., Risk Management, Compliance Academy, and other key stakeholders to ensure consistent messaging around the desired compliance culture.

• Engage stakeholders across Compliance and the business to promote shared cultural values and drive behavioral change.

• Program Development & Continuous Improvement:

• Own the development and continuous refresh of the Culture Report.

• Based on the output of the Culture Report and other key drivers establish processes for formal reflection and feedback loops to promote adaptive learning and continuous program enhancement.

• Serve as a key contributor to the design and evolution of compliance culture initiatives, training, behavioral reinforcement tools and other key culture drivers

Qualifications

• 8+ years of experience in regulatory compliance, risk management, culture transformation, or organizational change in the financial services industry.

• Deep understanding of compliance frameworks, risk culture principles, and regulatory expectations (including OSFI Guideline E-13, FRB SR0808, and OCC Heightened Standards).

• Demonstrated success leading cross-functional initiatives focused on behavioral change, compliance culture, or ethics programs.

• Strong project management, facilitation, and communication skills, with the ability to influence at all levels.

• Strong communication skills that drive engagement and action.

• Proven ability to think strategically and execute tactically in a complex, fast-paced environment.

• Bachelor’s degree required; advanced degree or certifications (e.g., CRCM, CCEP) preferred.

Key Competencies

• Cultural awareness and change management

• Regulatory/ Audit/ Remediation-based acumen and risk-based thinking

• Influencing and relationship-building

• Strategic planning and program execution

• Innovation and continuous improvement mindset

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Our Values
At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Our Commitment to Diversity, Equity, and Inclusion
At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Helping to Make an Impact in Communities – TD Ready Commitment
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific