Senior Manager, Corporate Communications & Citizenship (14 Month Contract)

Samsung Electronics America; Mississauga; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading technology company in Canada seeks a Senior Manager for Corporate Communications & Citizenship. The role involves managing media strategies, internal communications, and corporate responsibility programs. Candidates should have a Bachelor's degree and over 7 years of relevant experience. The position offers perks like competitive salary, employee discounts, and a hybrid work schedule.

Benefits

Employee discount on Samsung products

Employer paid Medical and Dental coverage

Free on‑site gym

Subsidized Cafeteria

4-day in‑office work schedule

Virtual Pet Care

Additional Well‑Being Days

Qualifications

• Minimum of 7 years of relevant experience.
• Experience writing PR materials.
• Familiarity with digital and social media communications.

Responsibilities

• Develop and implement strategic communications strategies.
• Lead corporate internal communications programs.
• Contribute to CSR-based communications campaigns.

Skills

Strong writing and editing skills

Organizational skills

Communication skills

Collaboration

Results-oriented

Education

Bachelor’s degree in Marketing, Communications

Job description

Position Summary

At Samsung Electronics Canada, we take pride in the creativity and diversity of our talented people – they are at the forefront of everything we do. Their skillset and mindset drive our continued success. We want the best of the best at Samsung to join our team, not just those who fit into our Culture but those who will ADD to our Culture and make Samsung an even better place to work.

Did we catch your attention yet? If you want to work for one of the most recognized brands in the world and one of the Top 100 Employers in Canada and have a ton of fun… then please keep reading!

Perks

• Fantastic employee discount on all Samsung products
• Competitive Salary
• Employer paid Medical and Dental coverage from day one
• Free on‑site gym to get your sweat on
• Subsidized Cafeteria, including free Starbucks coffee/latte machine
• 4‑day in‑office work schedule Monday through Thursday – with Friday remaining a flex day to work remotely
• Employee Referral program – we want great talent like you!
• Virtual Pet Care to ensure the well‑being and health of your beloved furry companions!
• Additional Well‑Being Days for better work‑life balance!

Role Overview

The Senior Manager, Corporate Communications & Citizenship will drive a comprehensive national media and reputation‑building strategy that enhances Samsung’s position as a leading and trusted brand in Canada. The role includes managing communications initiatives, internal communications, corporate citizenship platforms, and sustainability strategy. Reporting to the Senior Director, Corporate Marketing and Communications, the manager works closely with SECA leadership, HR, legal, corporate marketing SMEs, divisional brand teams, retail, and dotcom to integrate internal and external communications strategies aligned to broader Samsung marketing and business goals.

Role and Responsibilities

Public Relations & Corporate Communications:

• Develop and implement strategic communications strategies in collaboration with marketing teams across Mobile, Consumer Electronics, Networks, Corporate and Enterprise businesses.
• Ensure PR plans are data‑driven, anchored in industry and consumer trends, to drive positive word‑of‑mouth and media coverage for all lines of business and brand.
• Work closely with digital marketing teams and global PR teams across divisions to identify key media and influencer targets, and measurable strategies for a robust product seeding and technology review program.
• Build strategies to grow and protect Samsung Canada’s reputation and overall industry and consumer sentiment with strong communications insights and plans.
• Collaborate on opportunities related to sponsorship, national partnerships, and corporate philanthropy to generate strong media coverage and positive sentiment.
• Manage and work closely with PR agency to ensure campaigns are executed on time, on budget and in adherence to brand guidelines.
• Oversee the effectiveness of marketing tools to analyze and report on all campaign KPIs related to PR.
• Provide strategic counsel and serve as trusted corporate communications expert to Director and Senior Leadership team.
• Support leadership and risk management team with issues management, key messaging and crisis communications for the organization.

Internal Communications & Employee Engagement:

• Lead corporate internal communications programs and initiatives including executive communications, employee newsletters, Town Halls, employee meetings, change management, employee giving/volunteerism and key internal stakeholder activities.
• Develop key internal messages and implement strategic internal communication plans that support key organizational priorities and initiatives.
• Collaborate with HR to implement joint employee engagement plans.
• Review and strengthen cross‑functional/shared services communications as required.
• Write and edit key executive communications, including key messages, speeches and organizational announcements.

Corporate Citizenship & Cause Marketing:

• Contribute to the development and execution of CSR‑based communications campaigns to drive awareness of Samsung’s CSR initiatives, celebrate SECA’s community partnerships and drive consumer Well‑Being and external brand ranking.
• Develop and implement national philanthropy and citizenship strategy, managing execution of related marketing campaign initiatives and internal promotion to drive positive reputation with employees and consumers.
• Manage SECA’s Citizenship budget (~$1M), including expenses related to agencies, charitable partners, vendors, and corporate contributions and in‑kind donations.
• Collaborate with Samsung NAHQ and HQ counterparts regarding SECA’s position within global corporate social responsibility strategy, budgets and reporting.

Requirements

Education:

• Bachelor’s degree in Marketing, Communications, Business or related field preferred.

Knowledge:

• Strong writing and editing skills with a keen eye for detail.
• A natural communicator and collaborator, self‑motivated to take action and continue seeking results.
• Strong organizational skills with the ability to multitask and juggle multiple projects at once.
• Demonstrated ability to manage internal and external relationships.
• Self‑motivated and able to work with limited supervision.
• Knowledge in marketing program, agency and budget management.

Skills and Qualifications

Experience:

• Minimum of 7 years of relevant experience.
• Experience working directly with journalists, editors, influencers and members of the media.
• Experience writing PR materials (e.g. press releases, pitch decks, story development).
• Experience leading consumer and media review programs.
• Experience managing complex and fast‑moving issues.
• Proven ability to create and communicate strategic plans, future‑looking priorities, and execution to drive brand, engagement and corporate interests.
• Results‑oriented in setting and pursuing aggressive goals, demonstrating a strong commitment to organizational success and seeking support across stakeholders.
• Highly proficient in external/internal communication skills.
• Proven ability to work collaboratively with stakeholders; HQ, subsidiaries, divisions, executives, peers and reports.
• Experience working on high‑profile & confidential initiatives.
• Proven leadership in crafting digital and social media communications and strategies.
• Experience creating and executing CSR programs that build consumer and employee affinity.
• Familiarity with government relations and not‑for‑profit sectors: Health, Education, Environment.
• Exceptional verbal/written communication skills, with excellent facilitation and listening skills.
• Proven budget management experience: department, programs and consultants.
• Strong interpersonal skills. Highly professional demeanor and diplomatic skills.

Samsung is an equal employment opportunity employer.

Samsung has an accommodation process in place and provides accommodations for job applicants with disabilities as appropriate. Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate. If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process.

We thank you for your interest in working for Samsung. Only candidates selected for an interview will be contacted.