Senior Manager - Controls & Sustainment (Trade Finance Operations)

Scotiabank; Toronto; Hybrid; CAD 110,000 - 150,000; Full time

Job summary

A leading bank in the Americas seeks a Senior Manager for their Control & Sustainment Function in Toronto. This hybrid role focuses on governance, operational controls, and risk management within Trade Finance Operations, requiring experience in financial institutions. Candidates will manage a high-performing team and be pivotal in maintaining a proactive control environment while fostering an inclusive workplace.

Benefits

Flexible benefit programs

Holistic well-being support

Qualifications

• Prior experience in Trade Finance Operations, Operational Risk, or Internal Audit.
• Proven expertise in control design and audit management.
• Strong understanding of trade finance products and regulatory requirements.

Responsibilities

• Establish and lead governance and oversight framework for Trade Finance Operations.
• Design and maintain control frameworks aligned with risk management guidelines.
• Coordinate action plans for audit findings and oversee remediation.

Skills

Analytical skills

Communication skills

Project management skills

Education

CDCS or CAMS certification

Job description

Requisition ID: 226766

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

The Senior Manager, Control & Sustainment Function is accountable for establishing and leading the governance, control and oversight framework for Trade Finance Operations globally. This role will provide strategic direction and day-to-day leadership to ensure sustained adherence to operational controls, timely remediation of audit and risk issues, and execution of control monitoring programs. The incumbent will act as a central point of coordination across operational hubs to embed a strong risk culture and a proactive control environment.

Is this role right for you? In this role, you will:

Governance & Framework Development

• Develop and maintain a robust control and sustainment framework across Trade Finance Operations, aligned with Enterprise Risk Management and Operational Risk guidelines.
• Design and institutionalize the monthly Control Environment Review Forum, enabling proactive discussion of key metrics, issues, and actions.

KPI/KRI Management

• Own the design, implementation, and monitoring of key performance and risk indicators (KPIs/KRIs), including threshold calibration and escalation protocols.
• Oversee evidence-based reporting mechanisms and dashboards to monitor control health and identify emerging risks.

Audit & Risk Issue Remediation

• Serve as the point of contact for internal/external audits and regulatory exams.
• Coordinate action plans and ensure timely remediation of audit findings, sustaining controls post-remediation.

Control Testing & Sustainment

• Partner with 1B Control teams to lead deep-dive reviews and thematic testing of processes across jurisdictions.
• Drive root cause analysis for control breaks and oversee implementation of sustainable preventive controls.

Stakeholder Engagement

• Liaise with Compliance, Operational Risk, Technology, and Regional Operations Heads to align on key control priorities.
• Represent Trade Finance Operations in relevant governance forums and working groups.

Leadership & Team Management

• Lead and coach the Control & Sustainment team to foster a high-performance, risk-aware culture.
• Provide thought leadership in evolving control capabilities using data and automation.
• Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment, communicating vison/values/business strategy and managing succession and development planning for the team
• Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
  
  

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• Prior experience in Trade Finance Operations, Operational Risk, or Internal Audit in a financial institution.
• Proven expertise in control design, testing frameworks, KPI/KRI governance, and audit management.
• Strong understanding of trade finance products (LCs, Collections, Guarantees) and regulatory requirements.
• Experience in leading cross-functional teams and influencing senior stakeholders.
• Excellent analytical, communication, and project management skills.
• CDCS, CAMS, or related certification preferred.

Work Arrangement: This position is currently a Hybrid role. Please note that this is subject to change based on the needs of the business.

Interested?

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That is why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you?

Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.