Senior Manager, Contract Manufacturing New Toronto, ON

Open Farm Inc.; Toronto; Hybrid; CAD 70,000 - 100,000; Full time

Job summary

Open Farm Inc., a leader in premium pet food, is seeking a Supply Chain Manager to oversee operations and manage relationships with manufacturers. The candidate will be responsible for supply chain strategy, quality management, and cross-functional collaboration in a dynamic and mission-driven environment.

Benefits

Comprehensive healthcare coverage

Discounts for pet food and apparel

Volunteer days to support community

Additional PTO and wellness days

Qualifications

• 4-5 years of experience in the CPG industry; pet industry experience preferred.
• Proven project management skills with cross-functional team alignment.
• Strong analytical skills to identify key issues and make goal-oriented decisions.

Responsibilities

• Design supply chain strategy for owned product categories.
• Manage relationships with partners to ensure timely delivery.
• Collaborate with the Innovation team for product launches.

Skills

Project Management

Supplier Relations

Communication

Analytical Skills

Collaboration

Customer-First Mindset

Education

Degree in relevant field

Job description

At Open Farm, we are transforming the way people feed their pets, focusing on producing premium, healthy food and treats, all ethically sourced from farm to bowl. Headquartered in Toronto and with team members across the US, Open Farm is one of the fastest-growing CPG companies in North America. We believe that the best foods are made with consciously sourced, top-quality ingredients from farmers and fisheries who believe in doing good for all animals and the environment.

Before you embark on this journey with us, learn more about the opportunity:

Reporting to the VP of Operations, the primary responsibilities of this role include managing day-to-day operations with external manufacturers and leading projects with internal cross-functional teams and contract manufacturing suppliers. This role is responsible for all service, quality, and cost parameters for the product categories they own, ensuring business continuity by leading team meetings, facilitating issue resolution, and supporting collaboration efforts between Open Farm and suppliers. The ideal candidate is ambitious, passionate about project management, supplier relations, supply chain, and working with a collaborative team.

In this role, you will:

1. Design supply chain strategy for the product categories you own, ensuring a resilient supply chain that supports growth while meeting key fill rate and margin targets.
2. Manage relationships with manufacturing partners, ensuring high-quality, timely, and complete delivery through active KPI management and business reviews.
3. Collaborate with the Innovation team to successfully launch new products.
4. Communicate changes to existing products and coordinate change management processes between internal and external teams.
5. Assist in maintaining appropriate inventory levels (raw, packaging, finished goods) and satisfactory service levels, shared with production planners.
6. Participate in the preparation, facilitation, and execution of ideation meetings for co-manufacturing improvement projects.
7. Perform other duties as assigned.

We’re genuinely excited about you because you have:

• 4-5 years of experience in the Consumer-Packaged Goods (CPG) industry; pet industry experience is preferred.
• Proven project management skills, with results reliant on cross-functional and external stakeholder alignment.
• Strong communication skills emphasizing openness, honesty, and teamwork.
• Strong analytical skills to identify key issues and make goal-oriented decisions.
• Ability to act as a brand ambassador, representing the company with authenticity and enthusiasm.
• Highly collaborative, with a track record of effective cross-functional teamwork.
• A customer-first mindset, consistently exceeding expectations.
• Integrity, adaptability, and a proactive approach to change.
• Passion for pets and enthusiasm for Open Farm’s mission and culture.

What we offer you — it's the perfect package:

• Opportunities to grow, develop, and thrive within a mission-driven, dynamic, and fast-growing company alongside passionate individuals.
• Comprehensive healthcare coverage and RRSP plans with company match.
• A great office culture (with lots of adorable pets!) where pet interruptions during video calls or in-person meetings are welcomed.
• Discounted food, apparel, and insurance for your pets.
• Additional PTO, company wellness days, and personal days to support your wellbeing.
• Volunteer days to give back to our community.

Hybrid Work

We believe in collaboration, meaningful connections, and enjoying our work together—including with furry friends! Our hybrid approach requires employees to be in the Toronto office at least two days per week (Tuesdays and Thursdays), with three consecutive days onsite at the end of each month. This approach may evolve over time based on team and business needs.

Our Values

We Raise the Bar | We Open the Barn Doors | We Graze Lightly | We Are Customer Obsessed | We Are One Team

Open Farm values diversity and encourages applications from all qualified individuals. For accommodations, contact [e-mail]. We will ensure the recruitment process considers accessibility needs.

Create a Job Alert

Interested in building your career at Open Farm? Get future opportunities sent to your email.

Accepted file types: pdf, doc, docx, txt, rtf

Are you legally entitled to work without sponsorship in this country? *

Our hybrid work model requires employees to work at least two days per week in our Toronto office, located in Little Italy, with three consecutive days onsite at the end of each month. Are you able to meet this requirement? *

Are you comfortable with a criminal background check post-offer? *

Background checks are conducted in compliance with applicable laws and are relevant to the role.