Senior Manager, Contract Manufacturing

Open Farm Inc.; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

Open Farm Inc. seeks a Supply Chain Manager committed to project management and supplier relations. This role requires 4-5 years of CPG industry experience, ideally in the pet sector. The candidate will oversee supply chain strategies, manage external partnerships, and collaborate on product launches. Join a mission-driven team that values innovative solutions and pet care passion.

Benefits

Opportunities for growth and development

Comprehensive healthcare coverage

Company-matched RRSP plans

Discounts on pet food and insurance

Additional PTO and wellness days

Volunteer days for community support

Adorable office pets

Qualifications

• 4-5 years experience in the Consumer-Packaged Goods (CPG) industry; pet industry experience preferred.
• Proven project management skills with results driven through cross-functional and external stakeholder alignment.
• Strong communication skills emphasizing teamwork and openness.

Responsibilities

• Manage day-to-day operations with external manufacturers and lead internal projects.
• Design supply chain strategies ensuring high-quality product delivery on time.
• Collaborate with teams for new product launches and coordinate change management.

Skills

Project management

Supplier relations

Cross-functional teamwork

Analytical skills

Communication

Job description

At Open Farm, we are transforming the way people feed their pets, focusing on producing premium, healthy, and ethically sourced food and treats from farm to bowl. Headquartered in Toronto and with team members across the US, Open Farm is one of the fastest-growing CPG companies in North America. We believe the best foods are made with consciously sourced, top-quality ingredients from farmers and fisheries committed to doing good for animals and the environment.

Before you embark on this journey with us, learn more about the opportunity:

Reporting to the VP of Operations, the primary responsibilities of this role include managing day-to-day operations with external manufacturers and leading projects with internal cross-functional teams and contract manufacturing suppliers. This role is responsible for all service, quality, and cost parameters for the product categories they own, ensuring business continuity by leading team meetings, facilitating issue resolution, and supporting collaboration between Open Farm and suppliers. The ideal candidate is ambitious, passionate about project management, supplier relations, supply chain, and working collaboratively.

In this role, you will:

• Design supply chain strategies for your product categories, ensuring a resilient supply chain that supports growth while meeting key fill rate and margin targets.
• Manage relationships with manufacturing partners, ensuring delivery of high-quality products on time and in full through KPI management and business reviews.
• Collaborate with the Innovation team to successfully launch new products.
• Communicate changes to existing products and coordinate change management processes between internal and external teams.
• Assist in maintaining appropriate inventory levels (raw, packaging, finished goods) and satisfactory service levels, sharing responsibilities with production planners.
• Work with internal teams in preparing, facilitating, and executing ideation meetings for continuous improvement projects.
• Perform other duties as assigned.

We’re excited about you because you have:

• 4-5 years of experience in the Consumer-Packaged Goods (CPG) industry; pet industry experience is preferred.
• Proven project management skills with results driven through cross-functional and external stakeholder alignment.
• Strong communication skills emphasizing openness, honesty, and teamwork.
• Analytical skills with the ability to identify key issues and make goal-oriented decisions.
• Ability to act as a brand ambassador, representing the company with authenticity and enthusiasm.
• Collaborative mindset with effective cross-functional teamwork experience.
• Customer-first approach, aiming to exceed expectations.
• Integrity, adaptability, and a proactive attitude towards change.
• Passion for pets and enthusiasm for Open Farm’s mission and culture.

What we offer:

• Opportunities for growth and development within a mission-driven, dynamic, and rapidly expanding company.
• Comprehensive healthcare coverage and RRSP plans with company matching.
• A great office culture with many adorable pets, where pet interruptions are welcomed.
• Discounts on food, apparel, and insurance for pets.
• Additional PTO, wellness days, and personal days to support your wellbeing.
• Volunteer days to give back to the community.

Hybrid Work Model

Our hybrid approach combines in-office work in Toronto two days a week (Tuesdays and Thursdays) with optional in-person collaboration during monthly leadership onsite days. This approach may evolve over time to meet team and business needs.

Our Values

We Raise the Bar | We Open the Barn Doors | We Graze Lightly | We Are Customer Obsessed | We Are One Team

We value diversity and encourage applications from all qualified individuals. For accommodations, contact [e-mail]. We will work with applicants to meet accessibility needs.

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