Senior Manager, Communications

Job Summary

Job Description

What is the role?

As Senior Manager, Communications in Commercial Banking Operations, you will develop and lead effective communications plans for transformational programs, enterprise, regulatory and change initiatives. You will provide support for our executive communications and enablement activities and you will also collaborate closely with operations, business, and functional partners to deliver tailored messages and actions for Commercial Banking Operations teams.

What will you do?

• Develop and execute communications plans for initiatives for cross-platform, Line of Business and CBO initiatives.
• Review, edit and package communications and presentations for senior leaders and impacted employees that are clear, customized and consumable.
• Enable capability-build initiatives to ensure future-ready teams.
• Be a champion of our engagement model and promote communications standards with stakeholders.
• Measure the effectiveness of communications, track change progress and adoption, and drive improvements in multi-media content and delivery as well as embed and sustain tactics.
• Support Executive communications and events, as well as Employee Engagement initiatives.

What do you need to succeed?

• 5+ years of related experience in communications and change management.
• University degree or qualifications in a related field.
• Strong Social Media experience.
• Effective collaboration with diverse stakeholders; impact and influence.
• Ability to prioritize, adapt and work flexibly.
• Detail-oriented skills with the ability to edit and simplify complex information.
• Driven self-starter with initiative, good judgment and a continuous improvement mindset.
• Exemplar of the Leadership Model.
• Being bilingual is an asset.

Job Skills

Communication Delivery, Decision Making, Internal Corporate Communications, International Communication, Interpersonal Relationships, Knowledge Organization, Multi-Level Communication, Organizational Communications, Strategic Communication Planning, Time Management, Web-Based Communications

Additional Job Details

Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City: TORONTO

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: PERSONAL & COMMERCIAL BANKING

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-04-22

Application Deadline: 2025-05-10

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.