Senior Manager, Communications

Manulife; Southwestern Ontario; Hybrid; CAD 93,000 - 143,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Mental health support

Life insurance

Disability coverage

Retirement savings plan

Employee assistance program

Paid time off

Job summary

Manulife is seeking a Senior Manager for Retirement & Wealth Communications in Canada. You will drive internal and external communications to connect colleagues with global strategy, protect and enhance the company’s reputation with media, advisors, and other audiences.

You’ll join the Global Communications team to lead multi-channel initiatives and collaborate across practice areas. The role emphasizes strategic planning, measurement, and partnerships, with a hybrid work model and extensive

Qualifications

• Bachelor’s degree in marketing, communications, English, journalism or related field required.
• 6–8+ years of experience in internal and external communications.
• Experience in wealth and asset management preferred.

Responsibilities

• Provide internal and external communications support for Manulife Retirement and Wealth to engage employees and press.
• Develop and implement integrated communications plans and measure impact.
• Build strategic partnerships with segment and global business partners to align communications with global mission.
• Collaborate with segment and global colleagues to ensure consistent messaging and language.
• Oversee development and maintenance of internal channels (intranet, executive messages, newsletters, town halls).
• Monitor and measure the effectiveness of communications initiatives and adjust strategies accordingly.

Skills

Internal communications

External communications

Strategic planning

Stakeholder relations

Media relations

Thought leadership

Event management

Project management

Education

Bachelor's degree in marketing, communications, English, journalism or related field

Job description

Reporting to the Head of Communications, North America & Europe, Manulife Wealth and Asset Management, the Senior Manager for Retirement & Wealth, Canada. will be responsible for building, connecting, and driving the communications strategy to support the objectives, visibility, and overall goals of the business.

This role will be responsible for developing communications strategies that articulate the strategic objectives of this business internally to connect colleague to our overarching Manulife Investment Management objectives, and externally to protect and enhance our reputation with the media, advisors, and other audiences.

In the execution of your responsibilities, this position will be a member of Manulife WAM’s Global Communications team and will work closely with other members of the Manulife communications team, as well as Communications Global Practice Areas (media relations, events, thought leadership, issues management, content) to drive initiatives forward and ensure continuous improvement of our work.

Position Responsibilities:

• Drive comprehensive internal and external communications support for Manulife Retirement and Wealth to effectively engage and inform employees and the press.
• Develop and implement integrated communications plans , bring them to life through encouraging programs and tactics, and consistently measure to ensure we’re hitting the mark.
• Build strategic partnerships with key segment and global business partners to capture and share relevant information that ensures colleagues are connected to our global mission, understand our strategy and the role they play in it, take pride in the products and services we offer, and are engaged in our award-winning culture.
• Collaborate with segment and global communications colleagues to ensure consistent messaging, positioning, and language.
• Oversee the development and maintenance of internal communication channels , such as intranet, executive messages & newsletters, and town hall meetings.
• Monitor and measure the effectiveness of communication initiatives and adjust strategies as needed to drive engagement and understanding.

Required Qualifications:

• Bachelor's degree in marketing, communications, English, journalism or related field.
• 6-8+ years of experience in internal and external communications.

Preferred Qualifications:

• Previous experience working for an organization focused on wealth and asset management.
• Deep capital markets and investing acumen, with a pulse on the issues and trends affecting the end investor.
• Knowledge and understanding of private markets investment vehicles.
• Significant experience across multiple communications disciplines (e.g. strategy communication, transformation messaging, engagement, people, culture and brand, issues management, social media, and storytelling).
• Proven relationships in financial media, business, and personal finance across trade and top-tier outlets.
• Experience with thought leadership initiatives, large- and small-scale event management.
• Experience working with a shared services team considered an asset.
• Ability to balance multiple projects and priorities within reasonable timelines.
• A proven track record of strong execution.
• Strong attention to detail.
• Innovative, creative, proactive self-starter with a keen sense of urgency and initiative.
• Ability to work both independently and as part of a globally integrated and aligned team of communicators.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

The role being advertised is an existing vacancy.

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a [e-mail] .

Referenced Salary Location

Toronto, Ontario

Modalidades de Trabajo

Híbrido

Salary range is expected to be between

$92,900.00 CAD - $142,900.00 CAD

Los empleados también tienen la oportunidad de participar en programas de incentivos y recibir una compensación vinculada al rendimiento empresarial e individual. El salario real variará según las condiciones del mercado local, la geografía y factores relacionados con el puesto como conocimientos, habilidades, requerimientos, experiencia y educación/formación. Si solicitas este puesto fuera de tu ubicación principal, por favor escríbenos a [e-mail] para conocer el rango salarial correspondiente a tu ubicación.

Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con [e-mail] para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.

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