Senior Manager, Change Delivery

Aviva Canada; Toronto; Hybrid; CAD 95,000 - 130,000; Full time

Job summary

A leading insurance company in Toronto is seeking a Senior Manager, Change Delivery to support strategic transformation initiatives. This role involves managing governance processes and ensuring alignment across change portfolios. The ideal candidate will have extensive experience in change management and risk management, along with strong leadership and communication skills.

Benefits

Compelling rewards package

Outstanding career development opportunities

Competitive vacation package

Wellness programs

Qualifications

• 5+ years of leadership experience in transformation or change delivery environments.
• Proven experience managing risk, issues, and dependencies across multiple initiatives.
• Strong background in project, program, or portfolio-level change management.

Responsibilities

• Partner with the VP of Change Delivery to design and implement governance and planning processes.
• Develop and enhance end-to-end governance processes, collaborating with project sponsors and stakeholders.
• Monitor and report on dependencies, risks, and issues impacting delivery.

Skills

Leadership experience

Change management

Risk management

Collaboration

Strong communication skills

Analytical mindset

Proficiency in Microsoft Office

Tools

PowerPoint

Excel

Word

Job description

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Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

As a Change Delivery Senior Manager, you’ll support the VP of Change Delivery in leading the Transformation Management Office (TMO). You’ll help ensure that governance, risk management, and execution practices are aligned with our strategic goals. This is a leadership role focused on enabling successful delivery across our change portfolio, including strategic, regulatory, and operational initiatives.

Come join us!

What You'll Do

• Partner with the VP of Change Delivery to design and implement governance and planning processes that align with Aviva’s standard model.
• Ensure alignment with commitments made to Boards and Committees, focusing on outcomes and measurable objectives.
• Develop and enhance end-to-end governance processes, collaborating with project sponsors, teams, and stakeholders.
• Use performance data and stakeholder feedback to drive continuous improvement in change delivery.
• Clearly define and communicate change documentation and requirements in line with the Aviva Change Framework.
• Monitor and report on dependencies, risks, and issues that may impact delivery, and lead governance forums to address them proactively.
• Maintain accurate and up-to-date governance documentation and support reporting needs.
• Facilitate quarterly planning workshops with key stakeholders to review progress and plan next steps.
• Build strong, collaborative relationships across teams to support effective delivery and shared success.

What You'll Bring

5+ years of leadership experience in transformation or change delivery environments.

Proven experience managing risk, issues, and dependencies across multiple initiatives.

Strong background in project, program, or portfolio-level change management.

Ability to build trusted relationships and foster collaboration across diverse teams.

Experience working with both business and technology partners.

Strong communication and presentation skills, with the ability to engage executive audiences.

Analytical mindset with the ability to synthesize complex data and identify key insights.

Proficiency in tools such as PowerPoint, Excel, and Word.

A continuous improvement mindset and a proactive approach to problem-solving.

What You'll Get

Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.

Outstanding Career Development opportunities.

We’ll support your professional development education.

Competitive vacation package with the option to purchase 5 extra days off per year

Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion

Corporate wellness programs to support our employees’ physical and mental health

Hybrid flexible work model

Please note that we may use AI tools to help us through the recruitment process. This is an existing position which has been posted both internally & externally.

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.

Seniority level

Seniority level

Director

Employment type

Employment type

Full-time

Job function

Job function

Project Management and Information Technology

Industries

Insurance

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