Senior Manager, Business Operations

KEV Group; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

A leading SaaS provider for schools is looking for a Senior Manager, Business Operations in Toronto. The successful candidate will oversee strategic planning, cross-functional programs, and ensure operational excellence. The ideal candidate should have over 7 years of experience in business operations and excellent communication skills. This role offers a hybrid work schedule and competitive salary.

Benefits

Competitive salary

Comprehensive health and dental benefits

Professional development opportunities

Continuing education

Collaborative working environment

Qualifications

• 7+ years of experience in business operations, management consulting, or similar role.
• Experience in technology organizations is a strong plus.
• Proven ability to drive results in fast-paced environments.

Responsibilities

• Drive focus, accountability, and operational excellence across the company.
• Facilitate the development of company-wide Objectives and Key Results (OKRs).
• Collaborate with the People and Culture team on employee goal setting.

Skills

Data analysis and reporting

Leadership

Cross-functional team management

Communication skills

Project management

Education

Bachelor's degree

MBA preferred

Tools

OKR frameworks

Collaboration tools

Job description

Join to apply for the Senior Manager, Business Operations role at KEV Group

Join to apply for the Senior Manager, Business Operations role at KEV Group

About KEV :

KEV Group is an enterprise SaaS company that provides an all-in-one activity fund management solution for K-12 schools. By seamlessly integrating and automating all fee management processes, our SchoolCash platform provides real-time visibility and control over how districts and schools create, collect, manage, track, and reconcile these funds. Parents benefit from an easy-to-use solution that offers convenience and supports all payment types. More than 26,000 schools across North America rely on our solutions to manage over $4 billion in activity funds annually.

About KEV :

KEV Group is an enterprise SaaS company that provides an all-in-one activity fund management solution for K-12 schools. By seamlessly integrating and automating all fee management processes, our SchoolCash platform provides real-time visibility and control over how districts and schools create, collect, manage, track, and reconcile these funds. Parents benefit from an easy-to-use solution that offers convenience and supports all payment types. More than 26,000 schools across North America rely on our solutions to manage over $4 billion in activity funds annually.

The company is headquartered in Toronto with offices in Cambridge, ON and across the U.S., KEV is a portfolio company of Five Arrows. With over €10 billion of assets under management (AUM), the corporate private equity business of Five Arrows invests in companies with highly defensible market positions, strong management teams, and growth-based business models.

Why Join KEV?

• Work in an industry that benefits children, parents and schools
• Do meaningful and purpose-driven work, and make a real impact
• Join a quickly growing organization with real opportunity for learning and growth
• Passionate and accessible leadership team that cares about people, personally and professionally
• Hybrid work environment (3 days a week in either our North York or Cambridge office)

Job Description :

We are seeking a dynamic and strategic Senior Manager, Business Operations to join our team. Reporting directly to the COO, this individual will be instrumental in driving focus, accountability, and operational excellence across the company. The ideal candidate is a highly organized and collaborative professional who excels at taking initiative, with a proven ability to align executive leadership around key priorities, lead complex cross-functional initiatives, and create systems that empower teams to achieve their goals.

Responsibilities :

Strategic Planning & OKR Management

Facilitate the development of company-wide Objectives and Key Results (OKRs) that align with strategic priorities and ensure accountability for results

Create and maintain a streamlined process for setting, tracking, and reporting on OKRs at the executive and company levels

Partner with executive leadership to ensure goals are well-defined, measurable, and achievable, providing the tools and insights needed to track progress effectively

Regularly report progress against OKRs to leadership and the entire organization, fostering transparency and alignment

Cross-Functional Program Leadership

Drive execution of select high-impact, cross-functional strategic programs on behalf of the COO, such as post-acquisition integration or other critical initiatives

Build and lead cross-functional project teams, ensuring clarity of outcomes, milestones are achieved, and stakeholders remain aligned

Identify risks and roadblocks, proactively proposing solutions to keep programs on track and achieve intended outcomes

Goal Alignment & Employee Engagement

Collaborate with the People and Culture team to develop and implement a scalable methodology for employee goal setting that maps to team and company objectives

Provide training and tools to managers and employees to align individual goals with broader organizational priorities

Foster a culture of accountability and continuous improvement by ensuring that goal-setting and performance measurement processes are integrated into the company's operating rhythm

Ensure systems and tools for tracking progress against individual, team, and company goals are effective and user-friendly

Operational Excellence

Continuously evaluate and optimize company operations to drive efficiency, scalability, and alignment with strategic priorities

Partner with FP&A to support leadership in analyzing business performance, identifying gaps, and implementing solutions to achieve operational goals

Build lightweight, repeatable frameworks and processes that streamline communication and decision-making across the organization

Requirements and Skills :

Bachelor's degree or equivalent experience required; MBA preferred

7+ years of experience in business operations, management consulting, program / project management, or a similar role

Experience in technology organizations is a strong plus

Proven ability to lead cross-functional teams and drive results in complex, highly dynamic, fast-paced environments

Strong data analysis and reporting skills, with a track record of using data to drive decision-making and measure success

Expertise in managing large-scale projects, including planning, execution, and risk management

Previous experience working with OKR frameworks, goal-setting methodologies, and collaboration tools

Exceptional written and verbal communication skills, with an ability to engage effectively with stakeholders at all levels of the organization

High emotional intelligence, collaborative mindset, and a passion for driving alignment and results in a team-oriented environment

We Offer :

Competitive salary

Comprehensive health and dental benefits

Professional development opportunities

Continuing Education

Great colleagues and collaboration

This job description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required by an individual joining the KEV team in this or any other capacity.

KEV Group is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, please speak with Human Resources or the hiring manager.

KEV Group is an equal opportunity employer who agrees not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.

Seniority level

Seniority level

Director

Employment type

Employment type

Full-time

Job function

Job function

Management and Manufacturing

Industries

Software Development

Referrals increase your chances of interviewing at KEV Group by 2x

Get notified about new Senior Manager Business Operations jobs in Toronto, Ontario, Canada .

Vice President, Head of Digital – Corporate Functions

Senior Manager, Strategic Business Transformation

Senior Manager S&OP and Performance, Personal Care

Senior Manager, Strategy & Business Operations

Senior Manager - Customer Success Management (Canada)

Senior Manager - Customer Operations Support

Senior Manager, Digital Platforms and Data

Senior Manager, Strategy and Account Management

Senior Manager, Canadian Contract Manufacturing - Danone Canada

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr