Senior Manager, Adobe Architect

Canadian Imperial Bank of Commerce; Toronto; Hybrid; CAD 100,000 - 130,000; Full time

Job summary

The Canadian Imperial Bank of Commerce is seeking a Senior Manager, Adobe Architect, to lead digital analytics and integration efforts in a hybrid work environment. Responsibilities include managing analytics frameworks, collaborating cross-functionally, and mentoring teams. Ideal candidates will have a university degree and extensive experience in digital analytics and related digital platforms.

Benefits

Competitive salary

Benefits and pension

Employee share plan

Wellbeing support

Purpose Day for personal development

Qualifications

• Strong digital analytics experience supporting digital initiatives with frameworks.
• Proven analytical skills with data-driven recommendations.
• Ability to analyze financial trends and customer behaviors.

Responsibilities

• Manage tagging, tracking, and data models for digital platforms.
• Collaborate with teams to maintain analytics standards and architecture.
• Contribute to the Digital Analytics and Personalization roadmap.

Skills

Adobe Analytics

Adobe Experience Platform (AEP)

Adobe Customer Journey Analytics

Adobe Journey Optimizer

Digital Analytics

Cross-Functional Collaboration

Education

University degree in business, math, marketing, finance, information management, statistics

Master’s degree

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

Reporting into the Senior Director, Digital Analytics & Integration, the Senior Manager, Adobe Architect is accountable for providing strategic leadership, external partnership opportunities, and aligning digital experience measurement across major digital and partner projects. This includes designing reference documents, technical specifications, frameworks, and tagging methodologies. The role involves upgrading reporting capabilities across all enterprise digital properties to ensure accurate and consistent tracking. Responsibilities also include implementing and maintaining Adobe Experience Platform (AEP), Real-time Customer Data Platform (CDP), Adobe Journey Optimizer (AJO), Adobe Customer Journey Analytics (CJA), among others. The Senior Manager will mentor and oversee delivery and tech teams responsible for implementing data analytics and digital experiences, including client marketing and personalization initiatives for key products and services across CIBC’s enterprise.

At CIBC, we enable an optimal work environment, offering a hybrid work arrangement with 1-3 days on-site per week, and other days remote.

How You’ll succeed

• Digital Analytics and Integration Roadmap - Manage tagging, tracking, alerts, and data models for CIBC.com, Online Banking, and Mobile App to deliver personalized experiences. Assess digital alerts and metrics weekly, highlighting dependencies or risks. Identify new analytics opportunities and support analytics and data platform frameworks. Oversee standards and governance of Adobe stack including Analytics, AEP, CDP, AJO, CJA, and Target.

• Partnerships - Collaborate with Analytics, Technology, and Marketing teams to maintain analytics standards and architecture, consolidating information from multiple data sources using reporting tools.

• Strategy & Governance - Contribute to the Digital Analytics and Personalization roadmap, supporting the rollout and maintenance of AEP and CDP platforms. Provide frameworks for data tracking, analysis, and interpretation to support decision-making.

Who You are

• You have a University degree in business, math, marketing, finance, information management, statistics, or related field, with relevant work experience. A Master’s degree is an asset.

• You have strong digital analytics experience supporting digital initiatives with frameworks including SDK integrations, tagging, campaign tracking, segmentation, A/B testing, and personalization.

• You possess strong analytical skills with a proven track record of making data-driven recommendations. You have influencing skills to shape decision-making processes.

• You can analyze financial industry trends, customer behaviors, and digital marketing ecosystems leveraging multiple data points for real-time testing and personalization.

• You act like an owner, taking initiative and delivering results.

• You’re goal-oriented and motivated to achieve excellence.

• Values matter to you. You bring authenticity to your work and embody trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

We prioritize your goals and potential, offering a competitive salary, incentive pay, benefits, pension, employee share plan, vacation, wellbeing support, and recognition programs.

• Our spaces and tools foster innovation and collaboration to create impactful solutions for clients.

• We promote a culture of growth with initiatives like Purpose Day, a paid day off for personal development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to inclusion and accessibility. If you need accommodations, contact [e-mail]

• You must be legally eligible to work at the specified location(s) and have a valid work or study permit if applicable.

• We may require assessments or tests to understand your skills and suitability for the role.

Job Location

Toronto-81 Bay, 18th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Adobe Analytics, Adobe Experience Platform (AEP), Adobe Customer Journey Analytics, Adobe Journey Optimizer, Cross-Functional Collaboration, Digital Analytics, Digital Experiences, Digital Platforms, Marketing