Senior Manager, Academic Programs – Music Education

The Royal Conservatory of Music; Toronto; On-site; CAD 63,000 - 66,000; Full time

Job summary

The Royal Conservatory of Music in Toronto, Canada, invites applications for a Senior Manager, Academic at The Oscar Peterson School of Music. The role focuses on student engagement, retention, program quality, and customer service. It requires oversight of academic cycles, events, and communications.

You will lead program development, faculty coordination, and staff management, while ensuring a positive, inclusive learning environment for diverse ages and abilities.

Qualifications

• 5+ post-secondary diploma/degree in the arts, education, or business administration.
• Background in music or music education informing pedagogical accommodations.
• Experience in customer service or sales, with consultative skills.

Responsibilities

• Manages student placement and class attendance.
• Coordinates student events, performances and camps.
• Supports program development and faculty coordination.
• Maintains student resources and program communications.
• Oversees staff development and performance management.

Skills

Customer service

Communication skills

Interpersonal skills

Multi-tasking

Team coordination

Conflict management

Event coordination

Public speaking

Education

Post-secondary diploma/degree in arts or education or business

ARCT knowledge preferred

Job description

The Royal Conservatory of Music in Toronto, Canada, invites applications for a Senior Manager, Academic at The Oscar Peterson School of Music. The role focuses on student engagement, retention, program quality, and customer service. It requires oversight of academic cycles, events, and communications.

You will lead program development, faculty coordination, and staff management, while ensuring a positive, inclusive learning environment for diverse ages and abilities.