Senior Learning Experience Designer

BMO; Toronto; Hybrid; CAD 85,000 - 120,000; Full time

Job summary

Performance and Learning in Canada is seeking a Senior Learning and Experience Designer to design performance-focused learning solutions that build risk capability across ERPM and the enterprise. You will translate complex risk concepts into accessible learning experiences for employees, design across formats (eLearning, workshops, job aids, simulations), and measure learning effectiveness.

The role partners with SMEs and leaders to assess needs, define objectives, and ensure alignment with

Qualifications

• Strong instructional design expertise and stakeholder management.
• Ability to develop scenario-based, accessible, and measurable learning across formats.
• Translates complex risk topics into learner-friendly content and practical activities.

Responsibilities

• Design learning solutions that build practical ERPM and enterprise risk capability.
• Collaborate with SMEs, senior leaders, and enterprise learning teams to assess needs and define objectives.
• Define learning objectives, tasks, and assess performance gaps; measure learning effectiveness.
• Influence stakeholders to align on design direction and validate content across programs.

Skills

Instructional design

Stakeholder management

Learning development

eLearning

Job description

Application Deadline: 11/29/2026

Address: 100 King Street West

Job Family Group: Human Resources

Hybrid requirement - 3x per week, in office (subject to change).

Plans, designs, and develops clear, engaging, performance-focused learning solutions that build practical risk capability across ERPM and the broader enterprise. Translates complex risk concepts, frameworks, expectations, and behaviours into accessible learning experiences that help employees apply risk-informed decision-making in their day-to-day work.

This role supports the ERPM Learning team’s mandate to strengthen risk culture, build foundational and role-specific capability, support talent development, and enable consistent application of enterprise risk expectations. The Senior Learning and Experience Designer partners closely with ERPM stakeholders, SMEs, senior leaders, and enterprise learning teams to assess needs, define learning objectives, design practical solutions, and measure learning effectiveness.

The role requires strong instructional design expertise, creative problem-solving, stakeholder management, and the ability to develop scenario-based, accessible, and measurable learning across multiple formats, including eLearning, workshops, job aids, facilitator guides, participant resources, simulations, and performance support tools. Translates complex risk topics, frameworks, policies, procedures, and stakeholder requirements into clear, learner-friendly content and practical application activities. Designs learning experiences that build practical ERPM and enterprise risk capability, including foundational risk knowledge, role-specific application, and leadership behaviours. Acts as a trusted advisor to assigned business/group by providing guidance on learning design challenges, assessing performance gaps, and recommending practical solutions. Partners with SMEs, senior leaders, and business stakeholders to assess capability gaps, define learning outcomes, align on design direction, and validate learning content.

Influences and negotiates with internal and external stakeholders to achieve business objectives and ensure alignment across groups. Assists in the development of strategic plans and supports the execution of strategic initiatives, programs, and learning priorities. Conducts analysis to scope project objectives, understand audience needs, resolve strategic issues, and provide insights and recommendations. Defines learning objectives, tasks, acti

The full posting and the application are on the employer's own site.