Senior Learning Consultant - Leadership, Assessment and Development, Talent Management Services

Arthur J. Gallagher & Co. (AJG); Old Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player invites you to join as a Senior Learning Consultant, where your expertise in instructional design will help shape transformative learning experiences. This role is pivotal in conducting needs analyses, developing innovative training solutions, and collaborating with senior leaders to ensure impactful learning outcomes. With a strong emphasis on adult learning principles, you will have the opportunity to influence workplace environments positively. If you are passionate about learning and development, and ready to make a significant impact, this position offers the perfect platform to showcase your skills and drive meaningful change.

Benefits

Flexible medical & dental coverage

Life and AD&D Insurance options

Retirement savings with company match

Employee Stock Purchase Plan

Educational expense reimbursement

Discounted gym membership

Flexible work arrangements

Paid sick days

Paid Time Off to Volunteer

Employee referral bonus program

Qualifications

• 7+ years in Instructional Design, focusing on adult learning principles.
• Experience developing learning solutions across various modalities.

Responsibilities

• Conduct needs analysis and develop tailored training solutions.
• Evaluate training effectiveness and synthesize data for insights.

Skills

Instructional Design

Adult Learning Principles

Analytical Skills

Interpersonal Communication

Project Management

PowerPoint

Word

Outlook

Sales Experience

Fluency in French

Education

Post-secondary degree/diploma

Certificate in Adult Education

Certified Training & Development Professional (CTDP)

Tools

Survey Instruments

Job Aids

Training Materials

Job description

Introduction

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

Reporting to the SVP, Client Solutions & Design, the Senior Learning Consultant is responsible for ensuring consistent high quality, timely delivery of relevant learning solutions to clients.

How you'll make an impact

• Conduct preliminary needs analysis activities including one-on-one interviews and focus groups with key stakeholders within client organizations
• Synthesize key themes from needs analysis and create a summary of findings
• Translate client needs into specific training performance objectives and instructional design outline
• Review summary of findings from needs analysis and instructional design outline with clients and gain their approval
• Develop learning solutions for various learning modalities including face to face instructor-led, virtual instructor led and digital
• Design and develop components to motivate learning transfer on the job such as job aids, on-the-job assignments, tools and templates
• Evaluate training effectiveness by designing survey instruments, analyzing data and reporting conclusions
• Research best practices within specified subject matter areas (i.e., selling skills, negotiation, leadership, change, etc.), on an ongoing basis
• Formulate advanced and innovative approaches to learning and transfer methods

About you

• Post-secondary degree/diploma preferred
• Certificate in Adult Education and/or a Certified Training & Development Professional designation (CTDP)
• Minimum of 7 years of experience in Instructional Design, grounded in adult learning principles, acquired through formal education and practical experience
• Demonstrated experience working with senior leaders to lead and manage sophisticated learning and development projects
• Excellent writing skills, with strong attention to detail to ensure all training materials are developed with consistency and high quality
• Superior analytical skills, with a keen ability to synthesize data to identify key patterns and themes that uncover relevant client skill-development needs
• Excellent interpersonal and verbal communication skills, enabling the ability to build rapid confidence and credibility during client interactions
• Strong eye for business to enable the development of grounded learning solutions and the ability to conduct relevant and credible client conversations with senior management and c-level.
• Highly proficient in PowerPoint, Word, Outlook etc

Other Desirable Skills/Abilities:

• 3+ years of experience in sales and/or leadership role
• 3+ years consulting and facilitation experience
• Fluency in French would be an asset

If you love the challenges of this dynamic field, then Gallagher will support and nurture your professional development and success.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Flexible medical & dental coverage to meet your household's needs
• Life, Dependent Life and AD & D Insurance options
• Retirement savings including RRSP including a company match, TFSA, pension and more
• Employee Stock Purchase Plan

Other benefits include:

• Educational expense reimbursement
• Employee assistance programs
• Discounted gym membership (GoodLife Fitness)
• Opportunity for flexible work arrangements
• Paid sick days & personal days
• Paid Time Off to Volunteer
• Employee education recognition program
• Employee referral bonus program
• LifeWorks Employee Assistance Program
• Matching Gift Program

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

We are an equal opportunity employer which values diversity in the workplace and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.