Senior Labour Relations Specialist

Canadian North Inc.; Edmonton; On-site; CAD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a Human Resources Labour Relations Specialist to enhance employee satisfaction and foster positive relationships within the organization. This role involves supporting the HR team in managing collective agreements and addressing labor relations matters. Ideal candidates will have strong interpersonal and negotiation skills, along with a commitment to continuous improvement. Join a dynamic team dedicated to making a meaningful impact in the communities served by this vital air service provider, where your contributions can truly make a difference.

Qualifications

• 3+ years of experience in collective bargaining preparation.
• Strong knowledge of federal legislation and health and safety laws.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Support HR team with Labour Relations functions and initiatives.
• Manage relationships with unionized workforce and resolve employee concerns.
• Assist in collective bargaining processes and represent HR in hearings.

Skills

Collective Bargaining Preparation

Management/Labour Relations

Interpersonal Skills

Conflict Resolution

Analytical Skills

Problem-Solving

Negotiation Skills

Client-Focused

Communication Skills

Ability to Speak Inuktitut

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Ultipro

Job description

Canadian North - Human Resources Labour Relations Specialist

Canadian North is a vital air service provider for the Canadian Arctic and an industry-leading charter carrier. With a mission to make life better in the communities we serve, we provide reliable passenger and cargo services to 25 northern communities, connecting them with major southern hubs in Ottawa, Montreal, Calgary, Winnipeg, and Edmonton.

As a proudly 100% Inuit-owned airline, we are deeply committed to cultural inclusivity, community investment, and the well-being of northern communities. Canadian North strives to be a trusted partner for the North by contributing to prosperity, fostering community connections, and supporting innovation and teamwork.

We prioritize safety, reliability, and collaborative success in everything we do. Our customers choose us because they trust us to deliver essential services with care and consistency. At Canadian North, we offer more than just a job—we provide an opportunity to embark on an adventure while making a meaningful difference in the communities we serve.

About the Position:

The Human Resources Labour Relations Specialist supports and assists the HR team with all Labour Relations functions and initiatives. Responsibilities include interpreting, administering, and applying collective agreements and handling other employment/labour relations matters.

Key Duties & Responsibilities:

• Contribute to strategic improvement goals aimed at enhancing employee satisfaction, customer service, and organizational effectiveness.
• Build and maintain positive relationships with Union and Association leadership, focusing on collaborative problem solving.
• Manage relationships with the unionized workforce proactively and non-adversarially.
• Provide day-to-day support, guidance, and advice to managers on employee issues, including performance management, absence management, and progressive discipline.
• Assist managers with labour issues and the interpretation, administration, and application of collective agreements.
• Investigate and resolve employee-related concerns as needed.
• Participate in C-65 Harassment investigations.
• Represent Human Resources at disciplinary, grievance hearings, and terminations.
• Manage the grievance process to ensure timely resolution; participate in grievance hearings.
• Assist with arbitration preparation.
• Support collective bargaining processes through research, record-keeping, and meeting coordination; participate in negotiations.
• Collaborate with the HR team to meet company needs.
• Perform other duties as assigned and travel as required.

Skills & Qualifications:

• Minimum 3 years of experience in collective bargaining preparation.
• Experience in administering collective agreements with a proven track record of positive management/labour relations.
• Broad knowledge of federal legislation including the Canada Labour Code, Canadian Human Rights Act, WSIB, and health and safety laws.
• Strong interpersonal, communication, and conflict resolution skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment, maintaining accuracy and confidentiality.
• Client-focused with sound judgment.
• Analytical, problem-solving, and negotiation skills.
• Ability to work independently and collaboratively across departments.
• Commitment to continuous improvement, initiative, creativity, and enthusiasm.
• Ability to speak Inuktitut is an asset.
• Proficiency in Word, Excel, PowerPoint, and Internet; experience with Ultipro preferred.
• Must be able to obtain and retain an Airport Restricted Area Pass according to Transport Canada's regulations.