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A forward-thinking organisation is seeking a Senior IT Support Engineer to maintain and enhance IT services across multiple campuses. This hands-on role involves providing expert technical support, managing complex incidents, and ensuring high-quality service delivery. Candidates should have strong technical skills, including desktop and mobile support, with a focus on continuous improvement and mentoring junior staff.
Job Description
Senior IT Support Engineer
Location: Luton, Bedfordshire, Watford, Hertfordshire - Role is Office/Site Based Not Hybrid!
Salary: £30,000 - £33,000 per annum + Extensive Benefits
Requirements: Enhanced DBS Check | Full UK Driving License
The Technical Landscape:
Windows 10 and 11, SCCM and/or MS Endpoint, Intune, MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc.
About the Organisation:
Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With a mission to empower individuals through skills development, training, and qualifications, this institution plays a vital role in improving career prospects and life opportunities.
The Opportunity:
We're currently seeking a Senior IT Support Engineer to provide expert-level technical support across multiple campuses. This is a hands-on role where you'll be instrumental in maintaining and enhancing IT services that support a wide range of educational programs-from further and higher education to apprenticeships and community learning.
Key Responsibilities: Collaborating with the IT Service Delivery Manager on training, skills matrices, and project leadership.
What You'll Bring:
Desirable Qualifications:
Why Join Us?
Interested?
Call John McManus at Experis IT to apply or learn more.