Senior IT Data Specialist

The Toronto-Dominion Bank (Canada); Toronto; On-site; CAD 116,000 - 163,000; Full time

Job summary

The Toronto-Dominion Bank in Toronto, Ontario, is seeking a data governance professional to oversee enterprise customer master data initiatives. The role focuses on coordinating data ownership across Canadian lines of business and connecting segment data owners with the enterprise customer master platform.

The successful candidate will help standardize definitions, govern data quality, align cross-LOB requirements, and drive governance forums to ensure consistent, high-quality customer data

Qualifications

• Experience with data governance and master data management processes.
• Ability to coordinate data standards and definitions across multiple business units.
• Strong communication skills to liaise with data owners and governance forums.

Responsibilities

• Facilitate data ownership across Canadian LOBs, connecting Segment Data Owners with the Enterprise customer master platform and ensuring the appropriate owners are engaged in decisions affecting their data.
• Coordinate adherence of EDMO established data standards and definitions across LOB Data Owners to establish consistent business definitions, critical data elements, quality expectations, and usage requirements for customer master data.
• Facilitate data quality governance, bringing material MDM data-quality issues, trends, and impacts to the appropriate LOB Data Owners for review, prioritization, decisions, and remediation.
• Coordinate Data quality rule definitions, facilitating business review of data quality rules and results and data concern management.
• Represent the Enterprise customer master perspective across LOBs, identifying cross-segment dependencies and driving alignment where customer data requirements or decisions span multiple businesses.
• Facilitate downstream data consumption, connecting LOB Data Owners, MDM teams, and consumers to assess requirements, data-quality considerations, and impacts from changes to mastered customer information.
• Drive governance forums and decision management, coordinating discussions, documenting decisions and actions, identifying accountable LOB owners, and tracking issues through resolution.
• Promote consistent adoption of Enterprise customer master across Canada, partnering with Data Owners, Business, Technology, Governance, Risk, Operations, source systems, and downstream consumers to improve consistency and reduce fragmented customer-data practices.

Job description

Work Location: Toronto, Ontario, Canada

Hours: 37.5

Line of Business: Technology Solutions

Pay Details: $115,600 - $163,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

• Facilitate data ownership across Canadian LOBs, connecting Segment Data Owners with the Enterprise customer master platform and ensuring the appropriate owners are engaged in decisions affecting their data.
• Coordinate adherence of EDMO established data standards and definitions across LOB Data Owners to establish consistent business definitions, critical data elements, quality expectations, and usage requirements for customer master data.
• Facilitate data quality governance, bringing material MDM data-quality issues, trends, and impacts to the appropriate LOB Data Owners for review, prioritization, decisions, and remediation.
• Coordinate Data quality rule definitions, facilitating business review of data quality rules and results and data concern management.
• Represent the Enterprise customer master perspective across LOBs, identifying cross-segment dependencies and driving alignment where customer data requirements or decisions span multiple businesses.
• Facilitate downstream data consumption, connecting LOB Data Owners, MDM teams, and consumers to assess requirements, data-quality considerations, and impacts from changes to mastered customer information.
• Drive governance forums and decision management, coordinating discussions, documenting decisions and actions, identifying accountable LOB owners, and tracking issues through resolution.
• Promote consistent adoption of Enterprise customer master across Canada, partnering with Data Owners, Business, Technology, Governance, Risk, Operations, source systems, and downstream consumers to improve consistency and reduce fragmented customer-data practices.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

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Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

Language Requirement (Quebec only)

Sans Objet

Our Values

At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Our Commitment to Diversity, Equity, and Inclusion

At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Helping to Make an Impact in Communities – TD Ready Commitment

TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.

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