Senior IT Business Analyst - Hybrid

CIMA+; Longueuil; On-site; CAD 60,000 - 80,000; Full time

Job summary

CIMA+ is seeking a Business Analyst in Longueuil. The role focuses on analyzing business needs and providing solutions within a collaborative environment. Successful candidates will have a strong background in project management and excellent interpersonal skills, along with bilingual capabilities in English and French.

Qualifications

• Minimum of five years of relevant experience.
• Bilingual English and French.
• Training or experience as a business analyst or product owner is an asset.

Responsibilities

• Support business sectors in implementing various initiatives.
• Analyze current business processes.
• Facilitate product and service implementation.

Skills

Teamwork

Analytical skills

Customer service

Problem-solving

Communication

Education

University or college studies in business, computer science or engineering

Tools

Atlassian

ServiceDesk

Job description

Company Description

Welcome to a place where people are at the heart of everything we do.

Welcometo people with an inspiring vision and who seek stimulating challenges. At CIMA+, you’ll find a place where you’ll have many opportunities to learn and develop while working on engaging projects.

We are a firm 100% owned by its employees and we value a collaborative and entrepreneurial mindset. You will have the flexibility to manage your work on your own terms and define what work-life balance means to you.

When you join CIMA+, we welcome you to a place that you can call home.

Job Description

The incumbent's mandate will be to work closely with the organization (corporate sectors and business expertise centers), to identify and analyze business needs arising from business initiatives as well as strategic initiatives. He/she will ensure the traceability of needs, from the definition of business initiatives to the deployment of recommended technological solutions. The incumbent will act as a true strategic advisor to the various business sectors, and as a liaison between the different teams in the Information Technology Vice-Presidency responsible for implementing, supporting and improving solutions. The analyst will support sectors in defining and analyzing business needs that can potentially be addressed by existing technological solutions or that will be subject to a tendering process for selection and implementation.

Primary Responsibilities

• Support business sectors in implementing various initiatives to achieve prioritized strategic objectives
• Understand the business context it will support, so as to identify the impact of process and solution evolution on the organization's operations
• Carry out the various stages of the demand management process
• Analyze current business processes and define future business processes
• Identify, analyze, document, prioritize and validate the organization's business needs and requirements
• Collaborate with IT architects and functional analysts to identify solutions and transform functional requirements into technical specifications
• Contribute to change management
• Facilitate product and service implementation while ensuring that the advertised value is met
• Contribute to the development of the test strategy and define the acceptance test plan
• Work in collaboration with the Operational Excellence department, which undertakes continuous improvement initiatives related to the quality system
• Support the business sector during the deployment of new processes, tools or technological solutions
  
  

Skills And Competencies Required

• Experience in preparing IT project studies (cost-benefit analyses, business cases)
• Knowledge of project delivery methodologies (Cascades and Agile) and development cycles
• Knowledge of ticket and project management software (Atlassian, ServiceDesk) or any other equivalent software, an asset
• General ERP knowledge an asset
• Knowledge of the BPMN 2.0 process documentation standard, an asset
• Proven aptitude for teamwork, collaboration and customer service
• Rigorous, respectful of existing methodologies, deadlines and activities under his/her responsibility
• Strong analytical, problem-solving and information-processing skills
• Autonomy, curiosity and the ability to learn quickly in order to deliver in a changing environment
• Influence, persuade and be recognized as an agent of change
• Customer focus
• Demonstrated interpersonal skills and excellent oral and written communication skills
• Advanced workshop facilitation, peer presentation and leadership skills
  
  

Qualifications

• University or college studies in business, computer science or engineering
• Minimum of five (5) years of relevant experience
• Training or experience as a business analyst or product owner, an asset
• Knowledge of the professional services industry an asset
• Bilingual English and French (spoken and written): bilingualism is an essential requirement for this position, as it enables effective collaboration with our various stakeholders
• Certifications such as Capability in Business Analysis (CCBA) or Certified Business Analysis Professional (CBAP), an asset
  
  

For your questions, contact Ibrahima Amadou LY

Additional Information

Ethics and integrity are fundamental values at CIMA+. That is why we are committed to ensuring equal access to resources and opportunities for candidates, regardless of their identity (race, ethnicity, colour, religion, gender, age, disability, sexual orientation, gender identity or expression, socio-economic status or background, etc.).

In keeping with the principles of employment equity, we encourage all applications, including, but not limited to, those from women, Indigenous people, people with disabilities and visible minorities. We also encourage candidates to complete the self-identification form when applying for employment.

Accommodations are available on request. Your Business Partner will process your request.

Find out about The CIMA+ advantage - CIMA+.