Senior IT Business Analyst

LanceSoft; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading company in the IT industry seeks a Senior Business Analyst to support product initiatives and collaborate with technical teams. The ideal candidate will have extensive experience in Agile methodologies, documentation, and stakeholder engagement. This role involves not only leading design sessions but also supporting production operations and troubleshooting issues effectively.

Qualifications

• At least 8 years as IT Business Analyst supporting medium to large size projects.
• 5 years hands-on experience in functional design sessions.
• Knowledge of Agile methodologies with proven application.

Responsibilities

• Support CJDD product initiatives and collaborate with various stakeholders.
• Accountable for application of technical proficiency across SDLC.
• Assist with troubleshooting production issues and day-to-day operations.

Skills

Agile methodologies

Business analysis

Stakeholder Engagement

Documentation

Problem-solving

Communication

Interpersonal skills

Tools

Azure DevOps

JIRA

Job description

• Senior business analyst will be supporting CJDD product initiatives, participating in various working groups, expected to collaborate closely with technical teams, delivery managers, business sponsors and subject matter experts.
• Resource will be accountable for application of technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high level design artifacts;, lead validation for all types of testing and support activities related to implementation, transition and warranty
• Documentation - Participate in creation of high-quality software design and documentation of SDLC phases
• Support - Assist with troubleshooting production issues and support day-to-day operations
• Stakeholder Engagement - Liaise with business partners to analyze complex problems, and understand business goals and objectives
• Testing - Support QA team testing activities including taking a key role in User Acceptance Testing, and training

Description:

• Senior business analyst will be supporting CJDD product initiatives, participating in various working groups, expected to collaborate closely with technical teams, delivery managers, business sponsors and subject matter experts.
• Resource will be accountable for application of technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high level design artifacts;, lead validation for all types of testing and support activities related to implementation, transition and warranty
• Documentation - Participate in creation of high-quality software design and documentation of SDLC phases
• Support - Assist with troubleshooting production issues and support day-to-day operations
• Stakeholder Engagement - Liaise with business partners to analyze complex problems, and understand business goals and objectives
• Testing - Support QA team testing activities including taking a key role in User Acceptance Testing, and training

Mandatory requirements:

• At least 8 years of experience as an IT Business Analyst, with progressive experience supporting medium to large size projects
• Knowledge of Agile methodologies (Scrum/Kanban) and the proven ability to apply them effectively
• Knowledge of Agile project work tracking tools such as Azure DevOps or JIRA
• Experience of scrum master
• Experience with traceability matrix, agile and client centric approaches
• Possess at least 5 years of hands on experience in working with business stakeholders on functional design sessions and detailed solution design sessions, and negotiating and triaging issues for production
• Possess at least 5 years of hands on experience in providing first level of triaging support for business and technical SMEs in identifying design gaps from testing cycles and production

Skills and knowledge:

• Proven track record working as part of an Agile team where responsibilities include the planning and delivery of user stories in an Agile SCRUM environment
• Ability to document and analyze business and functional requirements, lead/facilitate JAD sessions and prepare required Architecture Documentation
• Experience working on large systems implementation projects, ideally with experience in all phases of the system development life cycle
• Business analysis skills and demonstrated experience to provide leadership in the creation of business and functional requirements documentation and to capture the data and information needed to document, validate and analyze business processes for the above noted initiatives
• Using the requirements gathered, the Business Analyst will create Business Cases, Business Requirements Documents, other Business requirements artefacts and testing documentation, update work tracking tools
• Knowledge and experience in building documentation towards production readiness such as support model, SLAs and checklists
• Excellent analytical, logical and interpersonal skills. Hard working and fast learner with self-motivated personality.
• Good analytical, communication skills and ability to work independently and also perform as part of a team.
• Solid presentation, facilitation, interview, and workshop skills
• Business analysis skills and demonstrated experience to provide leadership in the analysis and creation of business and functional requirements and design documentation and to capture the data and information needed to document, validate and analyze business processes for legacy applications being replaced

Must haves:

At least 8 years of experience:

• Working as an IT Business Analyst, with progressive experience supporting medium to large size projects

At least 5 years of hands-on experience:

• Working with business stakeholders on functional design sessions and detailed solution design sessions, and negotiating and triaging issues for production
• Providing first level of triaging support for business and technical SMEs in identifying design gaps from testing cycles and production
• Knowledge of Agile methodologies (Scrum/Kanban) and the proven ability to apply them effectively
• Knowledge of Agile project work tracking tools such as Azure DevOps or JIRA
• Experience of scrum master
• Experience with traceability matrix, agile and client centric approaches