Senior Investigator, PIDA Investigations

Government of Manitoba; Winnipeg; On-site; CAD 81,000 - 102,000; Full time

Job summary

The Government of Manitoba is seeking a Senior Investigator for the Office of the Ombudsman to conduct complex investigations related to fairness and transparency. The ideal candidate will have a strong educational background and extensive experience in investigation planning, reporting, and application of legislation.

Qualifications

• Several years of experience conducting complex investigations.
• Experience in human resource management, policy analysis, and internal standards.
• Ability to research and apply various laws and policies.

Responsibilities

• Conducting complex and sensitive investigations into allegations of wrongdoing.
• Developing investigation plans and ensuring completeness and impartiality.
• Mentoring and guiding other investigators during the process.

Skills

Investigation planning

Casefile management

Report writing

Decision making

Research

Interpersonal skills

Conflict resolution

Education

Post-secondary degree (public or business administration, law, social sciences)

Job description

OF7 Senior Investigator

Regular/full-time

Office of the Ombudsman

Public Interest Disclosure Act

Winnipeg MB

Advertisement Number: 44293

Salary(s): OF7 $81,704.00 - $101,998.00 per year

Closing Date: June 15, 2025

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

Employment Equity is a factor in selection for this competition. Consideration will be given to Indigenous people, visible minorities and persons with disabilities.

An eligibility list may be created for similar positions and will remain in effect for 12 months.

Candidates who do not meet all essential criteria may be considered on an underfill basis at a commensurate rate of pay.

The Manitoba Ombudsman is seeking professional, energetic, responsive and forward-thinking individuals to join our team who are passionate about fairness, access to justice, accountability, and transparency, and who are dedicated to helping Manitobans.

The Ombudsman is an independent Officer of the Legislative Assembly with oversight responsibilities under The Ombudsman Act , The Freedom of Information and Protection of Privacy Act (FIPPA), The Personal Health Information Act (PHIA), and The Public Interest Disclosure (Whistleblower Protection) Act (PIDA). The Ombudsman resolves or investigates complaints about administrative decisions of provincial departments, agencies, boards and commissions, municipalities, trustees and other public bodies about matters of fairness, access to information and protection of privacy. The Ombudsman receives and investigates disclosures of wrongdoing that may be unlawful, dangerous or injurious to the public interest; and complaints of reprisal from public body employees who have used or cooperated in the PIDA process.

The Ombudsman has broad authority to investigate on her own initiative; to identify systemic issues of broad public importance for investigation; to make recommendations for administrative improvements in government; to comment on privacy implications of proposed programs/services; to comment on the administration of the legislation and the policies and procedures to handle wrongdoing disclosures; to conduct audits and monitor compliance with FIPPA/PHIA; and to report publicly on matters in the public interest. The Ombudsman provides information and educational services about the Acts and the role of the office to public bodies, and the Legislative Assembly.

Conditions of Employment:

• Must be legally entitled to work in Canada
• Satisfactory Criminal Record Check, Child Abuse and Adult Abuse Registry Checks.
• A valid driver’s license, access to a vehicle, and the ability to travel within Manitoba
  
  

Qualifications:

Essential Criteria:

• Post-secondary degree (e.g. public or business administration, law, social sciences or a relevant specialized discipline) and several years of experience in a related field. A combination of suitable education and experience may be considered.
• Demonstrated experience conducting or leading complex investigations, with strong skills in investigation planning, casefile management, and report writing. The experience must include investigating some aspects of workplace administration, human resource management, policy or procedure analysis, internal professional standards, and/or multi-jurisdictional types of investigations.
• Knowledge of, and experience with, whistleblower concerns and protections
• Previous experience as a supervisor, lead investigator on a team, or in a mentorship and guidance role.
• Demonstrated ability to use good judgement and make sound decisions with integrity, accountability, and transparency.
• Advanced experience locating, researching, interpreting, and applying legislation and policy, including federal, provincial, and municipal laws, or public sector policy and administration documents.
• Strong organizational skills with the ability to coordinate the necessary resources to lead systemic investigations, audit teams, and manage a workload with competing priorities, expectations, and deadlines.
• Strong interpersonal skills with ability to develop effective working relationships with senior executive officials in public bodies, while dealing with sensitive, complex and/or difficult subject matter.
• Effective use of conflict and dispute resolution skills while remaining neutral and impartial.
• Strong written communication skills and extensive experience preparing comprehensive reports and proposing recommendations.
• Ability to communicate effectively on matters which are sensitive and frequently complex in nature with parties of differing backgrounds and interests.
  
  

Desired Criteria:

• Knowledge and understanding of the role of the Ombudsman and its mandates under The Ombudsman Act, PIDA, FIPPA, and PHIA .
• Understanding of the Principles of Procedural Fairness and Natural Justice and the Principles of Fair Information Practices and the ability to demonstrate the applicability of these principles to decisions and programs of public bodies or trustees.
• Experience in the public sector, health care sector, municipal governments, non-profit sector and experience working with Indigenous communities.
• The ability to communicate in French is considered an asset.
  
  

The Manitoba Ombudsman is seeking candidates who are willing to meet office demands by working on a flexible schedule and/or travel throughout Manitoba as needed.

Duties:

Reporting to the Manager of PIDA Investigations, the Senior Investigator is responsible for conducting complex and sensitive investigations or reviews into allegations of wrongdoing that have the potential to damage reputation and public trust. This involves investigation plans, collection of evidence, analysis of issues, determination of findings, and completion of final reports. The Senior Investigator ensures investigations are thorough, complete, unbiased, and conducted in a timely fashion, while maintaining and protecting the confidentiality of disclosures and witnesses during the investigative process. The Senior Investigator is a key component in the mentorship, guidance, coaching, and development of other investigators.

A significant component of this responsibility will be follow-up on actions and decisions of public authorities to implement recommendations made under Public Interest Disclosure Act or Ombudsman Act , to analyze trends in the recommendations that are made, and determine if public systems are responding to the recommendations in a way that achieves the change contemplated by the recommendation. This may result in identification of systemic issues that warrant for further review or investigation by the office.

Apply to:

Advertisement # 44293

Manitoba Legislative Assembly

Human Resource Services

302-386 Broadway

Winnipeg MB , R3C 3R6

Phone: [phone]

Fax: [phone]

Email: [e-mail]

Competitive Process: The competition will include a written assessment in addition to a board interview(s). The successful candidate will be subject to a 6-month probationary period.

Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process. When applying to this position, please indicate the advertisement number and position title in the subject line and/or body of your email. Your cover letter, resumé and/or application must clearly indicate how you meet the qualifications.

Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.

We thank all who apply and advise that only those selected for further consideration will be contacted.

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