Senior Interpreting Project Manager

Acolad group; Montreal (administrative region); Sur place; CAD 75 000 - 95 000; Plein temps

Résumé du poste

Acolad is a global leader in content and language solutions, seeking a Project Manager in Montreal to oversee translation and localization projects from brief to delivery. You will coordinate clients, linguists, production teams, and internal stakeholders to ensure quality, on-time performance and budget adherence.

The role emphasizes risk mitigation, process improvement, and cross-functional collaboration to scale services across markets in North America.

Qualifications

• 5+ years of experience managing projects within translation, localization, or related content workflows.
• Experience with client communications, multi-stakeholder coordination, or cross-functional operations.
• Exposure to workflows of varying complexity—from straightforward translation tasks to multi-language, multi-channel content programs.
• Bachelor’s Degree in Project Management, Business, Marketing, Translation, Linguistics, Communications, or related field.

Responsabilités

• Manage end-to-end delivery of translation and localization projects, including scheduling, risk management, resource coordination, and stakeholder communication.
• Serve as the primary point of contact for clients, ensuring clear communication, timely updates, and exceptional customer experience throughout the project lifecycle.
• Prepare project quotes, maintain budget accuracy, and track margins to ensure financial performance.
• Oversee quality assurance activities, including QA checks, incident tracking, and CAPA coordination.
• Ensure compliance with internal processes, SOPs, documentation standards, and data quality requirements.
• Identify workflow bottlenecks and support continuous improvement initiatives, including process enhancements, tooling optimizations, and automation opportunities.
• Collaborate with account managers, technical teams, and operations leads to ensure accurate scoping, seamless execution, and successful onboarding of new projects.
• Contribute to knowledge sharing, best-practice adoption, and cross-functional collaboration within the production team.

Connaissances

Project management

Translation/localization experience

Client communications

Multi-stakeholder coordination

Formation

Bachelor’s Degree in Project Management, Business, Marketing, Translation, Linguistics, or Communications

Description du poste

Acolad is the global leader in content and language solutions. Its mission is to support companies in every industry to scale across markets and enable growth through cutting-edge technology and localization expertise. Established in 1995, the group is present in 22 countries across Europe, North America and Asia, with over 1,600 employees supported by a network of +10,000 linguists around the world. At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed. Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the world’s leading brands. Check out Our brand video to learn more about us!

About The Role

The Project Manager is responsible for overseeing the full lifecycle of translation and localization projects, ensuring seamless delivery that meets customer expectations for quality, turnaround time, and budget. Working closely with clients, linguists, production teams, and internal stakeholders, the Project Manager ensures operational efficiency, risk mitigation, and financial performance while contributing to continuous improvement across workflows and service delivery.

Key Responsibilities

• Manage end-to-end delivery of translation and localization projects, including scheduling, risk management, resource coordination, and stakeholder communication.
• Serve as the primary point of contact for clients, ensuring clear communication, timely updates, and exceptional customer experience throughout the project lifecycle.
• Prepare project quotes, maintain budget accuracy, and track margins to ensure financial performance.
• Oversee quality assurance activities, including QA checks, incident tracking, and CAPA coordination.
• Ensure compliance with internal processes, SOPs, documentation standards, and data quality requirements.
• Identify workflow bottlenecks and support continuous improvement initiatives, including process enhancements, tooling optimizations, and automation opportunities.
• Collaborate with account managers, technical teams, and operations leads to ensure accurate scoping, seamless execution, and successful onboarding of new projects.
• Contribute to knowledge sharing, best-practice adoption, and cross-functional collaboration within the production team.

Requirements

• Experience: Experience managing projects within translation, localization, or related content workflows: at least 5 years of experience.
• Prior experience with client communications, multi-stakeholder coordination, or cross-functional operations.
• Exposure to workflows of varying complexity—from straightforward translation tasks to multi-language, multi-channel content programs.
• Level of Education: Bachelor’s Degree Field: Project Management, Business, Marketing, Translation, Linguistics, Communications, or a rela