Senior Inside Sales Representative

Nedco; Newmarket; On-site; CAD 60,000 - 75,000; Full time

Job summary

A leading electrical distributor in Newmarket, Ontario is seeking a Senior Inside Sales Representative to provide outstanding customer service. Responsibilities include servicing customers via phone and email, processing orders, and achieving high customer satisfaction. The ideal candidate has over 5 years of inside sales experience and strong communication skills. This role offers a competitive salary and benefits in a stable work environment.

Benefits

Competitive salary

Excellent benefits

Pension packages

Career growth opportunities

Qualifications

• Minimum of five years of inside sales or customer service experience.
• Experience with electrical products and installation methods preferred.
• Proven ability to communicate effectively and build customer relationships.

Responsibilities

• Service customers via phone and email daily.
• Process orders, inquiries, and quotations.
• Achieve high levels of customer service.
• Confirm stock availability and suggest alternatives.
• Make follow-up calls on quotations.
• Solicit additional business through outbound calls.

Skills

Customer relationship building

Effective communication

Multitasking

Time management

Computer literacy

Team player

Tools

AS400

Job description

For over 100 years, Nedco has been a cornerstone in the electrical industry. With branches across Canada, Nedco, a division of Rexel Canada Electrical Inc., is pleased to offer one stop shopping for a wide range of quality products such as communications, wire and cable, distribution, lighting, data, home integration and security.

As Senior Inside Sales Representative based in Newmarket, Ontario your essential duties will be to:

Responsibilities

• Directly service customers via phone & email on a daily basis.
• Process orders, inquiries & quotations every day.
• Consistently achieve a high level of customer service.
• Confirm stock availability and suggest alternatives as required.
• Make follow-up calls to customers on all quotations.
• Make at least four (4) outbound calls per day to various customers to solicit additional business.
• Assist customers with any inquiries regarding ecommerce.

Qualifications

• A minimum of five years of inside sales or customer service experience
• Proven ability to communicate effectively and build customer relationships
• Strong multitasking and time management skills
• Be computer literate
• AS400 experience would be an asset
• Electrical apprenticeship experience considered as advantage
• Team Player
• Experience in electrical products and installation methods, project bidding.

We can offer people a remarkable range of career opportunities – whether that’s moving up in a particular area of expertise, or switching to something completely new. If you’re motivated, we’ll help you find the career path that suits you. Nedco provides a stable and safe work environment along with a competitive salary with excellent benefits and pension packages.

Nedco is an equal opportunity employer firmly committed to the Canadian marketplace.

If you require any accommodation in the application process, please contact us with the “Need Help” button in Fitzii. We thank all candidates for their interest. However, only those candidates selected for interviews will be contacted.

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