Senior Infrastructure Analyst

Tata Consultancy Services; Calgary; On-site; CAD 90,000 - 120,000; Full time

Job summary

Tata Consultancy Services Canada Inc. is seeking a security operations professional to lead SCCM and Intune administration, vulnerability and patch management, and monitoring/observability across on-premises and cloud environments.

The role focuses on remediation, reporting, and governance to meet Cyber Security requirements and reduce risk exposure. Strong collaboration with security teams and stakeholders is essential.

Qualifications

• Experience with SCCM and Intune administration in enterprise environments.
• Strong patch management skills and vulnerability remediation capabilities.
• Experience building monitoring dashboards and observability across hybrid environments.

Responsibilities

• Drive vulnerability remediation efforts and reduce backlog.
• Improve patch compliance and reporting.
• Collaborate with stakeholders to prioritize risk-based remediation.
• Ensure vulnerability and patch management activities meet Cyber Security standards.
• Track remediation progress against defined metrics and timelines.

Skills

SCCM and Intune Administration

Vulnerability & Patch Management

Monitoring & Observability

Job description

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

About TCS

TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive-powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS operates in 55 countries and employs over 607,000 highly skilled individuals, including more than 10,000 in Canada. The company generated consolidated revenues of US $ 30 billion in the fiscal year ended March 31, 2025, and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.

Required Skill Set

Skills and Responsibilities

SCCM and Intune Administration

Vulnerability & Patch Management

• Drive vulnerability remediation efforts and reduce backlog.
• Improve patch compliance and reporting.
• Collaborate with stakeholders to prioritize risk-based remediation.
• Ensure vulnerability and patch management activities meet the standards established by the Cyber Security team.
• Track remediation progress against CyberSecurity-defined measurementparameters, including severity, risk rating, compliance targets, and remediation timelines.
• Validate patching outcomes against approved security baselines, vulnerability management expectations, and operational compliance requirements.
• Partner with Cyber Security to review vulnerability trends, recurring gaps, overdue remediation items, and areas requiring corrective action.
• Maintain clear evidence of remediation progress, exception handling, risk acceptance, and compliance status for audit and governance purposes.
• Strengthen reporting to provide actionable visibility into patch compliance, vulnerability exposure, remediation aging, and SLA performance.

Monitoring & Observability (On-Premises and Cloud)

• Assess and optimize monitoring and observability platforms across on-premises and cloud workloads
• Improve alert quality by reducing noise, tuning thresholds, and ensuring alerts are actionable and insight-driven
• Build and enhance operational dashboards to improve visibility into infrastructure health, performance, availability, and capacity trends
• Integrate monitoring tools with ServiceNow to streamline.

Salary Range Format:

Base Salary Range: 90,000 CAD/Yr – 120,000 CAD/Yr..

Hope this looks good. Please let me know if you would like us to include anything further.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.