SENIOR INFORMATION ANALYST

City of Toronto; Toronto; On-site; CAD 102,000 - 136,000; Full time

Job summary

The City of Toronto is seeking a Senior Information Analyst to lead the transformative change in the management of digital information. This role requires expertise in information management practices, stakeholder engagement, and development of new policies, providing a unique opportunity to significantly influence the City’s approach to information governance.

Qualifications

• Extensive experience in information management and privacy protection.
• Considerable experience in providing consultative services and training.
• Strong interpersonal and judgment skills to handle confidential matters.

Responsibilities

• Lead and monitor significant projects and task groups related to information management.
• Develop and advise on policies for information lifecycle management.
• Establish partnerships with various stakeholders to support information management goals.

Skills

Leadership

Communication

Project Management

Research

Analytical Skills

Education

Post-secondary education relevant to information management

Tools

Microsoft Office Suite

Job description

• Job Category : Policy, Planning & Research
• Division & Section : City Clerk's, City Clerk's Corporate Info Mgmt Svcs
• Work Location : Metro Hall, 55 John Street, Toronto with occasional travel to other City sites as required
• Job Type & Duration : Permanent, Full Time
• Salary : $102,155.00 - 135,815.00
• Shift Information : Monday to Friday, 35 hours per week
• Affiliation : Non-Union
• Number of Positions Open : 1
• Posting Period : 14-Apr-2025 to 28-Apr-2025

Job Description

Records Services unit is seeking a Senior Information Analysts for an exciting opportunity to help drive transformative change to how the City manages its information, from standardizing information management practices, the implementation of new technology projects to modernizing operational recordkeeping services.

These positions will play a leadership role in supporting the City's management of digital information through engagement and awareness, embedding information management (IM) in the adoption of new technologies and business practices, as well as developing new digital IM policies and procedures. This role requires strong leadership and communication skills, experience engaging stakeholders in information management initiatives, an ability to translate information management legislation, policies and best practices into action, and a drive to support transformation at the City.

Major Responsibilities

• Reviews existing and proposed City programs, services, and technology initiatives for policy and legislative compliance with the responsible management of information throughout its lifecycle, promoting information management, access, and the protection of privacy.
• Monitors issues, manages significant projects, and participates on senior level task group and committees dealing with the planning, development, and implementation of information management technologies, policies and protocols.
• Recommends changes to functions and programs to improve the management, access, and protection of City information.
• Recommends and practices information lifecycle management requirements including upholding and advising on accountable record-keeping, information access, privacy protection and quality assurance requirements, legislation and corporate standards regarding storage retention, and processing of confidential corporate and application data and information outputs.
• Leads assigned projects and project teams in the development of Information Management tools, policies, and procedures.
• Conducts specialized research such that it takes into account development within the records management field, corporate policies and practices, applicable program standards, statutes, City Council directives, municipal by-laws, and other government legislation and initiatives.
• Provides implementation advice on information lifecycle management, open access to information, and protection of privacy issues, including the Information Management Framework.
• Conducts assessments of and provides advice to technology projects and initiatives in how they manage and protect City information, providing corporate-level guidance.
• Coordinates with business divisions to support corporate information management planning, programs, and projects, including divisional Information Management plans, data management, and controlled vocabularies.
• Researches authorities and confidentiality provisions in federal, provincial, and municipal statutes, regulations, codes, and agreements and ensures the City's corporates policies and programs are consistent with these authorities.
• Develops solutions to resolve complex Information Management issues and challenges.
• Provides subject matter expertise to staff in advancing corporate Information Management programs.
• Establishes effective partnerships with multi-disciplinary business and technical partners from across the corporation, in order to formulate and execute deliverables and tasks according to established project management methodologies.
• Liaises with City divisions and other levels of government regarding information management legislation.
• Contributes and provides input to the establishment of corporate information management architectures, policies and procedures.
• Develops solutions / alternatives to resolve complex information management issues and challenges.
• Prepares Committee and Council reports as required.
• Demonstrates an understanding of the City Clerk's Office vision, mission and strategic directions.
• Travels to various City sites, as required, to support client work.

Key Qualifications

Your application must describe your qualifications as they relate to :

• Post-secondary education in a discipline pertinent to the job function, or an equivalent combination of experience and education.
• Considerable experience applying information management and privacy protection rules and requirements towards the development or implementation of projects and programs.
• Considerable experience delivering consultative services and developing and delivering training.
• Experience managing projects and project teams. Experience working on technical projects with technical teams is considered an asset.
• Strong research and analytical skills; ability to conceptualize and develop options and recommendations to support decision-making.
• Well-developed communication skills, both written and oral, analytical and conflict-resolution skills, interpersonal skills to build good internal / external working relationships, and the ability to communicate effectively at all organizational levels.
• Strong interpersonal skills including the ability to build and strengthen internal and external working relationships.
• Sound judgment and ability to handle matters of a confidential and / or sensitive nature as it relates to senior business executives, Council and other senior staff.
• Proficient in Microsoft Office suite applications (e.g. Excel, Visio, Word, PowerPoint, Project).
• Knowledge of current change management methodologies, principles, practices, processes, tools, and template.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City's commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City's Hiring Policies and Accommodation Process.

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