Senior IAM Operation Analyst

VDart Inc; Canada; Remote; CAD 80,000 - 100,000; Full time

Job summary

VDart Inc is seeking an IAM Operation Analyst for a contract role, facilitating the support and management of the OneUID SSO platform. This remote position involves analytical reporting, problem management, and supporting application integration. The successful candidate will possess strong technical knowledge in IAM technologies and protocols while assisting with audits every quarter.

Qualifications

• Experience in IAM and SSO technologies.
• Strong understanding of LDAP and security protocols.
• Ability to conduct audits and provide compliance support.

Responsibilities

• Monitor and manage OneUID SSO Platform for health and performance.
• Support application deployment for new integrations (50/month).
• Assist SOX audit teams with necessary documentation and evidence.

Skills

Analytical skills

Problem Management

Ticket Management

SAML Certificate Management

LDAP Knowledge

Audit Support

Tools

Ping Identity

OneUID

OAuth

Job description

Position: IAM Operation Analyst

Location: Remote, Canada

Mode of Hire: Contract

Job Description:

• IAM Ping
• UID Operate Services
• Ticket Management
• Monitor overall OneUID SSO Platform health, performance, root cause analysis and problem management.
• Analytical Reports to identify any network or LDAP gateway issues and fix them manually or report for Ping Identity Support to avoid end user impact.
• Facilitate support case resolution with the vendor
• Support OneUID Services like PingID MFA enrollment issues, SSL renewals, New rollouts like Passwordless authentication
• Support IdP SAML Certificate Renewal and SP SAML Certificate update
• Update OneUID Wiki and keep it up to date.
• Prepare and share Weekly reporting to show primary incident trends, analytics current counts, ops projects, MTPs covered and SSO Login Analytics(User accounts, lockouts, apps accessed)

Application On-boarding Support

• Support production deployment of new applications (~50 per month) when integrating with SSO as per the documents provided by the HP's Ping Engineering team
• On-going Development & Change Management
• LDAP Gateway version upgrade & Conduct post upgrade monitoring
• Perform configuration changes at Ping Federate end like
  o IdP Adapters, Selectors creations and updates
  o Update existing HTML/Messages templates
  o Create and Update Authentication Policy Tree and Fragments
  o Create and Update OAuth ATMs, OIDC Policies
  o Create and Update PingID Policies

Audit & Compliance Support

• Support SOX audit teams every quarter by providing screenshots of SSO Integrated applications masking sensitive information
• Participate in audit walk-throughs every quarter with internal and external auditors and support the audit requests with evidences of SSO applications, if requested only.