Senior Human Resources Coordinator

Creative Education of Canada; Point Edward; On-site; CAD 60,000 - 65,000; Full time

Job summary

A growing education company in Point Edward is seeking a Human Resource Coordinator to lead HR initiatives and enhance employee experience. The role entails overseeing hiring, payroll, and compliance for Canadian and U.S. operations. Candidates should have over 3 years of HR experience and excellent leadership skills. This full-time position offers a salary range of $60,000 to $65,000 and additional benefits including paid time off and wellness programs.

Benefits

Casual dress

On-site parking

Paid time off

Store discount

Wellness program

Qualifications

• 3+ years of progressive HR experience, preferably in manufacturing or supply chain.
• CHRP or CHRL designation strongly preferred.
• Exceptional communication and interpersonal skills.

Responsibilities

• Oversee hiring, orientation, and performance management.
• Manage payroll and employee standards and procedures.
• Ensure legal compliance and monitor HR requirements.

Skills

Excellent communication skills

Strong business acumen

Leadership and management

Critical thinking

Diplomacy and negotiation

Education

Bachelor's Degree (preferred)

Tools

HR software

Job description

Job Title: Human Resource CoordinatorReports To:CEO/Founder

Job Status:Full-time PermanentLocation:704 Mara Street

Hours:6 hours/day, 30hours/weeklySchedule:8:30– 5:00pm (Mon-Fri)

Salary: $65k FT prorated, opportunity for full time for the right multitasking person!

Summary

At CEOC, we believe that bothworkandplaymatter. Fairness, creativity, and a strong work ethic are the cornerstones of our culture. Founded in 1989, we are a family-run business behind theGreat Pretendersbrand of imaginative play products for children (greatpretenders.ca). With 30+ years of organic growth, we now serve a loyal customer base of specialty toy and gift retailers across Canada, the U.S., Europe (via Great Pretenders Europe), and parts of Asia.

We continue to grow and diversify, most recently with the successful launch ofLulu & Tilda, our line of made-in-Italy cosmetics for kids. As our founders begin to step back from day-to-day operations, we are seeking aHR Coordinatorto lead and mature our HR function.

The Opportunity

As ourHR Coordinator, you will play a key strategic and operational role in shaping the employee experience, leading core HR initiatives, and fostering a high-performing culture. This is a hands-on, senior-level role with full HR oversight across both our Canadian and U.S. operations.

Job Description

Qualifications:

· 3+ years of progressive HR experience, preferably in manufacturing, supply chain, or CPG industries

· CHRP or CHRL designation strongly preferred

· Proven track record in building and managing core HR systems and processes

· Exceptional communication and interpersonal skills; capable of influencing at all levels

· Strong business acumen, decision-making ability, and strategic thinking

· High attention to detail, integrity, and professionalism

· Sound leadership, staff management, and teambuilding skills

· Strong experience with employee relations, policy development, and change management

• Demonstrated ability to meet strategic objectives for HR and the organization.
• Demonstrated ability to manage HR core processes such as talent management, succession planning and employee relations.

· Familiarity with multi-jurisdictional HR (Canada & U.S.)

· Proficient in HR software and reporting platforms

· A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.

· High level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts.

Responsibilities:

• Responsible for overseeing the hiring, orientation, supervision, performance management and terminations of all of the associates at Creative Education of Canada, Inc. and Creative Education Sales USA, Inc.
• Oversee and manage Payroll
• Oversee, refine, and execute employee standards and procedures, using and improving HR existing and recommended systems (Maintain updated employee policy guidebook)
• Build and maintain relationships with all levels of employees.
• Assist with recruitment efforts and prepare employees for assignments by establishing and/or conducting orientation and training programs. As well as retention and succession planning; Oversee the employee life cycle.
• Develop and maintain relationships with universities regarding internship programs and other industry relevant training centers.
• Ensure legal compliance by monitoring and implementing applicable HR provincial, federal and state requirements, conducting investigations, and maintaining records.
• Identify and recommend areas of improvement to internal standard operating procedures.
• Effective communication (both written and verbal) and interpersonal skills with the ability to interact with others in a respectful manner.
• Develop projects, present them to the Company Board in conjunction with the VP of Operations and implement approved projects.
• Anticipate and identify emerging issues, trends and problems that affect the policies and programs of the company.
• Identify and address issues that affect the overall health of the organization; morale, effectiveness, turnover, absenteeism and productivity.
• Supports and promote diversity initiatives.
• Plans and provides an organizational development strategy, direction, advice and counsel to the Company Board as needed
• Maintain and update employee job descriptions when changes are implemented. Ensure these are reviewed by the employee, signed and updated to HR platforms.
• Analyze benefit programs and serve as primary contact with service providers.
• Research, Implement and manage different compensation plans.
• Ensure the security of employee’s records and the appropriate retention periods for a variety of documents.
• Provide direction to all levels of employees for HR related issues.
• Execute HR programs such as training, innovation, employee recognition, activities and recreational programs in a way supporting internal equity and organization's competitiveness.
• Ensure that all paperwork is prepared, approved and signed off when employees are terminated or take a LOA.
• Ensure that all paperwork is prepared, approved, and signed off and then filed when employees are promoted internally or their scope of responsibility is changed.
• Supervise the administration and maintenance of payroll (in conjunction with the Finance Department) and employee benefit programs.
• Participate in recruitment and selection, promotions, department transfers, contract negotiation, job classification, performance evaluation, consultancy for managers and employee relations according to policies and principals.
• Discover new ways of attracting top talent and ensure that the Company has an emergency succession plan in place for unforeseen staffing changes.
• Provide recommendations on leadership and organizational behaviours.
• Research and Identify government programs that are applicable to new hires and initiatives in the company. Present government funded programs to senior management, obtain approvals, implement and follow up.
• Drive company culture that benefits performance.
• Investigate and provide resolutions for employee relations problems.
• Oversee the Company Charity Committee and participate in events as often as possible.
• Ensure that the company and its employees operate ethically.
• Perform all duties and responsibilities in a manner consistent with the company Mission statement, philosophy and ethical standards.
• Maintain and update Employee Policy Handbook

Work Conditions:

• Travel to the US required.
• Working across global time zones.

Job Type: Full-time

Pay: $60,000.00-$65,000.00 per year

Additional pay:

• Bonus pay

Benefits:

• Casual dress
• On-site parking
• Paid time off
• Store discount
• Wellness program

Schedule:

• Monday to Friday

Application question(s):

• Must be able to travel to USA

Education:

• Bachelor's Degree (preferred)

Experience:

• HR: 3 years (required)

Language:

• English (required)

Work Location: In person