SENIOR HR WORKPLACE INVESTIGATOR E&LR

City of Toronto; Toronto; On-site; CAD 103,000 - 142,000; Full time

Job summary

An established industry player is seeking a Senior HR Workplace Investigator to join their dynamic team. This role involves investigating allegations of employee misconduct, ensuring fairness and adherence to best practices. You'll lead interviews, analyze evidence, and prepare objective reports while guiding staff throughout the process. The position offers a unique opportunity to contribute to workplace equity, diversity, and inclusion initiatives in a supportive environment. If you're passionate about investigations and making a positive impact, this role is perfect for you.

Qualifications

• Experience in conducting workplace investigations and handling sensitive information.
• Strong understanding of relevant laws and investigation best practices.

Responsibilities

• Conduct thorough investigations into employee misconduct and prepare detailed reports.
• Guide staff through the investigation process and ensure compliance with standards.

Skills

Investigative Skills

Analytical Thinking

Effective Communication

Conflict Resolution

Attention to Detail

Education

Bachelor's Degree in Human Resources or related field

Certification in Workplace Investigation

Tools

Microsoft Office Suite

Case Management Software

Job description

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• Division & Section: People & Equity, Employee Relations
• Work Location: METRO HALL, 55 John St, Toronto, M5V 3C6
• Job Type & Duration: Full-time, Temporary Vacancy (24 months)
• Salary: $103,431.00-$141,247.00, TM5344 and wage grade 7
• Shift Information: Monday to Friday, 35 hours per week
• Affiliation: Non-Union
• Qualified List will be established to fill temporary positions.
• Number of Positions Open: 1
• Posting Period: 02-MAY-2025 to 16-MAY-2025

Toronto is Canada’s largest city, the fourth largest in North America, and home to a diverse population of approximately 2.8 million individuals. Consistently ranked one of the world’s most livable cities, the City of Toronto is a global centre for business, finance, arts, and culture. Our People and Equity Division delivers critical functions within the City’s complex, multi-site, multi-division, multi-stakeholder, and union and non-unionized environment. A team of approximately 35,000 employees supports the City’s programs and services to residents, businesses, and visitors.

The People & Equity Division is currently hiring a Senior HR Workplace Investigator E&LR. This role is ideal for an analytical, resourceful, and experienced workplace investigator passionate about investigations.

What is the job summary?

To investigate allegations of employee misconduct in contravention or violation of City bylaws, policies, procedures, or legislation, as part of the Internal Investigation Unit (IIU) in Employee Relations. To lead interviews, gather and analyze evidence, make factual findings, and oversee the preparation of objective reports. To ensure investigations are conducted in a timely, impartial, and fair manner, adhering to workplace investigation best practices. To guide and advise staff throughout the investigation process, developing investigation plans and reports to meet IIU standards of excellence.

What you will do?

1. Implement detailed plans and recommend policies/procedures regarding program-specific requirements.
2. Conduct research into assigned areas, considering developments within the field, corporate policies, legislation, and government initiatives.
3. Investigate misconduct such as absence abuse, fraud, conflict of interest, theft, maladministration, harassment, nepotism, cronyism, substance abuse, unethical behavior, and other workplace misconduct.
4. Conduct thorough, unbiased investigations into allegations involving unionized and non-unionized staff, focusing on fact-finding, procedural fairness, and attention to detail.
5. Employ trauma-informed approaches, considering the mental wellness and emotional state of parties involved, including distressed individuals.
6. Use effective communication and psychological safety strategies to interact with individuals of diverse abilities and backgrounds.
7. Gather evidence on-site, record meeting minutes, and maintain records securely.
8. Assess evidence credibility and factual findings, and prepare detailed reports, confidential communications, and briefings.
9. Determine if findings indicate breaches of bylaws, policies, procedures, or legislation.
10. Guide staff through investigations, ensuring high standards of teamwork, communication, and organizational performance.
11. Review investigation reports for compliance with IIU standards and provide senior-level expertise.
12. Offer developmental opportunities and onboarding for new investigators.
13. Collaborate with various divisions, law enforcement, and legal counsel; exchange information as needed.
14. Testify and present evidence in legal proceedings, including arbitration and tribunals.
15. Maintain knowledge of relevant laws, policies, and investigation practices, and contribute to training and education efforts.
16. Represent the IIU on task forces and committees, promoting education on investigation best practices.
17. Support equity, diversity, and inclusion initiatives, applying an anti-racism and systemic equity lens in investigations.
18. Handle sensitive information professionally, responsibly, and confidentially.