Senior Heating and Cooling Technician Installer

Repairheatingandcooling; Mission; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Phone

Ongoing training

Advancement opportunities

Supportive team

Job summary

Rep-Air Heating and Cooling in Mission, BC is seeking a Senior Heating and Cooling Technician Installer to lead on-site installations, repairs, and maintenance. You will mentor apprentices, uphold safety and service standards, and ensure every job meets our quality expectations.

Ideal candidates have at least 2 years of residential hvac experience, demonstrate leadership, and communicate professionally with customers. A company vehicle and ongoing training support your growth within the team.

Qualifications

• Minimum 2 years of residential heating and cooling installation, service, or maintenance experience.
• Valid driver’s license with a clean driving record.
• Proficient in using ServiceTitan or similar field service software.
• Strong knowledge of heating and cooling codes and best practices.
• Excellent time management, organizational, and communication skills.
• Demonstrated leadership experience and ability to train others.

Responsibilities

• Perform code-compliant installations, repairs, and maintenance of heating and cooling systems.
• Mentor apprentices and junior technicians.
• Maintain clean, organized job sites and properly stocked vehicles.
• Capture photos/videos for job records and marketing.
• Provide clear communication with customers about work performed.
• Complete administrative tasks in ServiceTitan and coordinate with Dispatch.
• Uphold company values as a field leader and brand ambassador.

Skills

Leadership

Time management

Communication

ServiceTitan

Tools

ServiceTitan

Job description

Senior Heating and Cooling Technician Installer

Rep-Air Heating and Cooling is hiring a Senior Heating and Cooling Technician Installer in Mission, BC. Competitive pay, company vehicle and phone, and ongoing training.

Position summary: We are seeking a skilled and professional Heating and Cooling Technician that leads by example in the field. This role is critical in ensuring top-tier installations, repairs, and maintenance, while mentoring apprentices and supporting company standards across every job site. You take pride in delivering exceptional customer experiences, maintain a high level of organization and professionalism, and communicate clearly and respectfully with both team members and customers.

Key Responsibilities

Technical Excellence and Compliance

• Perform accurate and code-compliant installations, repairs, and planned maintenance of heating and cooling systems.
• Ensure all parts provided for the job are properly installed.
• Upload clear and complete before-and-after pictures and videos of each job.
• Take updated pictures in ServiceTitan at the beginning of each job to show job site conditions.

Leadership and Training

• Provide apprenticeship training and hands‑on mentorship to junior technicians and apprentices.
• Lead by example through professional behaviour, clear communication, and quality workmanship.

Site and Vehicle Management

• Maintain a clean, organized, and professional job site at all times.
• Ensure vehicles are kept clean, organized, and properly stocked with necessary tools and supplies.
• Take responsibility for managing and organizing job-related supplies.
• Leave behind lawn signs, company magnets, stickers, manual holders, and pens as part of our brand marketing strategy.
• Take videos and pictures to support our marketing initiatives.

Customer Experience

• Deliver a 5-star customer experience through respectful, kind, and professional communication.
• Communicate clearly with customers to explain work performed and answer questions.
• Leave their home cleaner and better than you found it. At the beginning of each job, have a conversation about what is going to happen and ask about things like bathroom access and parking.

Administration and Communication

• Ensure timely, accurate completion of all job-related administrative tasks, including job notes, photos, forms, and invoices in ServiceTitan.
• Maintain clear, prompt communication with Dispatch regarding job progress, delays, or additional needs.
• Follow directions from the Owners and VP consistently and thoroughly.

Professionalism and Team Culture

• Wear a clean, professional uniform daily.
• Practice and promote kind, respectful communication with customers and team members.
• Uphold company values and standards as a field leader and brand ambassador.

Qualifications

• Minimum 2 years of residential heating and cooling installation, service, or maintenance experience.
• Valid driver's license with a clean driving record.
• Proficient in using ServiceTitan or similar field service software.
• Strong knowledge of heating and cooling codes and best practices.
• Excellent time management, organizational, and communication skills.
• Demonstrated leadership experience and ability to train others.

What We Offer

• Competitive compensation.
• Company vehicle and phone.
• Ongoing training and advancement opportunities.
• A supportive team environment focused on growth and excellence.

What We're Looking For

• Minimum 2 years of residential heating and cooling installation, service, or maintenance experience. Valid driver's license with a clean driving record. Proficient in ServiceTitan or similar field service software. Strong knowledge of heating and cooling codes and best practices. Excellent time management, organizational, and communication skills. Demonstrated leadership experience and ability to train others.

What We Offer

• Competitive compensation. Company vehicle and phone. Ongoing training and advancement opportunities. A supportive team environment focused on growth and excellence.

We're Hiring

Ready when you are.

Heating, cooling, plumbing, and electrical service across the Fraser Valley, from a locally owned team.

Technical Safety BC WorkSafeBC Mon–Fri, 7:30 AM – 5:00 PM