Senior HCM Reporting & Analytics Consultant - Workday Success Plans

Workday, Inc.; Manitoba; On-site; CAD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a passionate consultant to join their dynamic team. In this role, you will leverage your expertise in HCM Reporting and Workday solutions to assist clients in optimizing their use of the platform. You will be responsible for conducting research, delivering presentations, and providing tailored consulting services to help customers achieve their business goals. If you thrive in a fast-paced environment and enjoy solving complex problems while collaborating with industry leaders, this opportunity is perfect for you. Join a team dedicated to driving customer success and enhancing the value of technology in business.

Qualifications

• 5+ years of experience in HCM Reporting and Data Warehousing.
• Proven ability in building and maintaining Workday HCM Reporting & Analytics.

Responsibilities

• Conduct research to understand customer questions and Workday concepts.
• Deliver consulting services and configuration guidance to customers.

Skills

HCM Reporting

Analytics

Data Warehousing

Workday HCM

Communication Skills

Critical Thinking

Education

Bachelor's degree in a related field

Tools

Workday

Report Writer

Composite Reports

Prism Analytics

Job description

Would you enjoy learning new things in a fast-paced environment? Do you have an appetite for variety and challenging business problems to solve? Are you a great communicator who can clearly articulate and demonstrate the value of Workday solutions to our customers?

The Workday Success Plans team works directly with customers through targeted micro consulting engagements to help solve their business needs using the Workday application. Responsible for acting as a trusted Workday advisor, you will have the opportunity to assist customers with how-to questions, troubleshoot, guide customers through configuration, and provide feature demonstrations. As a Workday expert, customers will benefit from your knowledge as you share your experience, identify key considerations, and highlight standard methodologies.

Our team of professionals has a broad and deep understanding of Workday and enjoys the reward of helping customers solve problems, learn about new features, and find greater value in their Workday investment. If you are passionate about the value technology can bring to an organization, love learning, and want to work directly with some of the greatest companies on the planet, bring your energy and teamwork to the Workday Success Plans team!

Primary responsibilities of this role include delivering various services to Workday Success Plans customers. To be successful, this requires:

1. Conducting research to ensure understanding of customer questions and related Workday concepts.
2. Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks.
3. Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements.
4. Clearly and effectively communicating responses and value to customers.
5. Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars).
6. Providing one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator).
7. Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews).
8. Completing and maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap.
9. Keeping up to date with industry practices and the ability to engage with our customers on those topics.
10. Helping drive the creation of new programs to drive customer feature adoption.

In addition to delivering Workday Success Plans services, our Workday professionals will also deliver other Customer Enablement services, such as:

1. Office Hours to conduct appointment-based consulting engagements providing guidance and product expertise to customers.
2. Performing configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization.
3. Deployments including full deployment of Workday features.

About You

Basic Qualifications (Must Haves) - Senior HCM Reporting Consultant

5+ years of HCM Reporting, Analytics, and Data warehousing experience for enterprise software applications.

3+ years of proven ability building and maintaining Workday HCM Reporting & Analytics.

Basic Qualifications (Must Haves) - HCM Reporting Consultant

3-5 years of HCM Reporting, Analytics, and Data warehousing experience for enterprise software applications.

1-3 years of experience building and maintaining Workday HCM Reporting & Analytics.

Other Qualifications :

Workday Certification in at least one of the following: Report Writer, Composite Reports, Prism Analytics.

Experience with Workday.

Experience with Workday HCM is a plus

Ability to gain a thorough understanding of Workday concepts as new features are released.

Ability to distill complex concepts into understandable presentations for our customers.

Ability to multitask and work on multiple engagements and deliverables simultaneously.

Strong critical thinking skills to understand complex, technical process issues and facilitate/influence decision-making.