Senior Group and Events Manager

Nobu Hotel Portman Square; London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading luxury hotel in London is seeking a Senior Group & Events Sales Manager to oversee reactive sales for groups and events. The role includes managing client relationships, negotiating contracts, and leading site visits. Ideal candidates will have strong sales and negotiation skills, alongside experience in event management. This position offers competitive benefits and opportunities for career progression.

Benefits

£1000 Refer a Friend Scheme

Discounted overnight stays across Nobu properties

Discounted wellness treatments

Career progression opportunities

Access to Hospitality Action

Wellness initiatives

Qualifications

• Experience in sales or events management.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Manage reactive sales for groups and events.
• Lead site visits and prepare event proposals.
• Negotiate contracts to optimize revenue.

Skills

Sales skills

Negotiation skills

Customer relationship management

Leadership

Event planning

Job description

Closing date:

30/08/2025

As the Senior Group & Events Sales Manager, you will be responsible for reactive sales for all groups & events by answering incoming calls or emails from clients, leading show-rounds and events for prospective clients, and supporting the sales team.

The Role

• Maintain a warm and friendly manner over the phone and in person to convert enquiries into booked events.
• Understand budgets, targets, and forecasts for your department.
• Maintain accurate client records and build strong relationships.
• Negotiate contracts and packages to maximize revenue.
• Book visits and show rounds for prospective clients interested in our venue.
• Supervise team members, provide training, and act as the point of contact in the absence of the Director or Assistant Director of Events.
• Work with clients to identify needs and update them on event progress.
• Conduct market research, gather information, and negotiate contracts before closing deals.
• Propose ideas to improve services and event quality.
• Have comprehensive knowledge of F&B and events offerings to tailor events and upsell appropriately.
• Assist in planning each event from start to finish to meet and exceed guest expectations.
• Represent Nobu as an ambassador, embodying our values and philosophies.

Benefits of Joining Our Team

• £1000 Refer a Friend Scheme
• Two hotel-wide social events annually, including Employee Awards night
• Discounted overnight stays across Nobu properties worldwide
• Discounted Pilates classes and wellness treatments
• Opportunities for career progression within our hotel and wider portfolio
• Mental Health First Aiders within the team
• Access to Hospitality Action
• Up to 33 holiday days based on service (25 days for those on 4 on 4 off shifts)
• Cycle to Work Scheme
• Season Ticket Loan
• Discounts on all food and beverage
• Free meals and beverages while on duty
• Flu vaccinations
• Wellness initiatives

Nobu Hotels combines modern luxury with minimal Japanese tradition, offering a lifestyle hotel experience. Featuring cutting-edge design and stunning spaces, Nobu Hotels delivers exceptional hospitality inspired by Chef Nobu Matsuhisa, Robert De Niro, and Meir Teper. The London Portman Square location offers 249 rooms, a Nobu restaurant, ballroom, and meeting spaces designed by David Collins Studio and Make Architects.

We seek individuals who embody our core values of Kokoro, Smile, Family & Crafted. Share our passion, deliver quality, and be courageous and creative in your role.