Senior GRC Coordinator: Compliance, Risk & Privacy

GroupHEALTH Benefit Solutions; Surrey; Hybrid; CAD 85,000 - 95,000; Full time

Benefits offered by this job

Generous paid time off

Extended health and dental benefits

RRSP matching

Flexible work options

Job summary

GroupHEALTH Benefit Solutions is seeking a Senior Governance, Risk & Compliance Coordinator to support legal, compliance, privacy, risk, and governance matters. The role reports to the Chief Transformation Officer with a dotted line to General Counsel and is a hybrid position based in Surrey.

The candidate will strengthen controls, ensure regulatory readiness, and provide practical recommendations across the GRC spectrum.

Qualifications

• Post-secondary education in business, legal administration, compliance, risk, or a related field.
• Paralegal education or experience is an asset.
• Two or more years of relevant administrative or coordination experience.
• Experience managing confidential records, competing deadlines, and multiple stakeholders.
• Experience in a regulated industry, or supporting legal, compliance, complaints, risk, or governance activities, is an asset.
• Proficiency with Microsoft Office, including SharePoint.
• Strong written and verbal communication skills, with sound judgment and discretion.
• An equivalent combination of education and experience may be considered.

Responsibilities

• Coordinate intake, routing, tracking, and follow-up of legal and contract matters.
• Maintain current, confidential, complete, and accessible legal matter, contract, filing, and corporate records.
• Coordinate document collection, external counsel requests, approvals, meetings, and correspondence.
• Support licensing, regulatory filings, policy administration, training, attestations, audits, and compliance reporting.
• Maintain compliance calendars, records, and evidence, and track filings, renewals, approvals, deadlines, and remediation through to completion.
• Support compliance incident and regulatory change administration.
• Monitor approved complaint intake channels and ensure matters are logged, acknowledged, and routed according to processes.
• Coordinate with Complaints Office, Legal, business units, and other teams to gather information and compile case history.
• Maintain complaint registers and files, track deadlines and milestones, and escalate overdue items.
• Provide administrative support; this role does not conduct investigations or decide outcomes.
• Coordinate committee schedules, agendas, materials, minutes, reporting, decisions, and action logs.
• Review GRC records to identify control gaps, recurring issues, and trends.

Job description

GroupHEALTH Benefit Solutions is seeking a Senior Governance, Risk & Compliance Coordinator to support legal, compliance, privacy, risk, and governance matters. The role reports to the Chief Transformation Officer with a dotted line to General Counsel and is a hybrid position based in Surrey.

The candidate will strengthen controls, ensure regulatory readiness, and provide practical recommendations across the GRC spectrum.