Senior Global Benefits Specialist

clio; Vancouver; Hybrid; CAD 110,000 - 150,000; Full time

Benefits offered by this job

Top-tier health, dental, vision

Hybrid work model

Office presence required 2 days/week

Job summary

Clio, a global leader in legal AI technology, seeks a Senior Global Benefits Specialist to scale our Total Rewards benefits across NA, Europe, LATAM and beyond. You will design, deliver and optimize health, retirement and wellness programs while partnering with Payroll and Finance to ensure compliant, accurate benefits management.

You will drive global engagement, modernize systems (Workday integrations), and mentor a growing team of specialists in a fast-paced, builder environment.

Qualifications

• 5+ years of global benefits experience across US, Europe, LATAM.
• CEBS or GBA designation is considered an asset.
• Regulatory knowledge for Canada/US/intl markets including COBRA, HIPAA, ACA, ERISA.
• Strong Workday Benefits administration skills.

Responsibilities

• Design and deliver global benefit programs across 10+ countries.
• Harmonize benefits post-acquisitions and integrate into global standards.
• Execute global renewal cycles and open enrolment periods with high-touch support.
• Modernize benefits infrastructure with automated systems and Workday integrations.
• Develop global engagement and communications to improve benefit literacy.
• Ensure compliance and risk management across regions and monitor reporting requirements.
• Administer health, retirement, life, disability, and wellbeing programs; mentor junior specialists.
• Coordinate with Payroll/Finance for accurate deductions and fringe benefit reporting.
• Manage external partnerships with brokers, carriers, and third-party admins; stay updated on changes.
• Mentor and guide a growing team of Specialists.

Skills

Global benefits experience

Workday Benefits

Regulatory knowledge (Canada/US/Int'l)

Stakeholder management

Communication skills

Mentoring

Fast-paced tech environment experience

Education

CEBS or GBA designation (asset)

Tools

Workday

Job description

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary

We are currently seeking a Senior Global Benefits Specialist to join our Total Rewards team! If you are passionate about designing and scaling people-centric benefit programs that empower our Clions to do their best work, and you thrive in a builder environment of rapid growth and continuous change, then this is the place for you. In this role, you will be a key partner in evolving the global benefits infrastructure that supports Clio's mission to transform the legal experience for all. You will play a pivotal role in the design and delivery of our health, wellness, and retirement programs across North America, Europe, LATAM, and beyond, translating global strategy into meaningful experiences that help our people thrive wherever Clio needs them.

What Your Team Does

The Total Rewards team is responsible for designing and building the competitive, scalable reward programs that enable Clio's human and high-performing culture. As part of the Total Rewards Team, the benefits team's goal is to standardize and enhance our global programs, ensuring our benefits are scalable and impactful. Through close partnerships across the business and deep market insights, we translate global strategy into meaningful benefit experiences that support Clio's long-term goals and help our people thrive. This role reports to the Senior Manager, Global Benefits.

What You'll Work On

• Partner in the design and delivery of global benefit programs across 10+ countries (Canada, US, UK, Ireland, Australia, Spain, Colombia, Chile, Mexico, Peru), ensuring they are updated to meet market benchmarks.
• Support the harmonization of benefits following acquisitions, helping to integrate programs into Clio's global standard.
• Assist in the execution of global renewal cycles and open enrolment periods, ensuring a high-touch and seamless experience for all Clions.
• Modernize our benefits infrastructure by helping to implement automated systems and Workday integrations, reducing manual administrative burdens.
• Develop a global engagement strategy and communications framework to increase benefit literacy and ensure Clions understand the full value of their rewards.
• Ensure global compliance and risk management, keeping programs aligned with local laws and reporting requirements, such as US ACA and collective agreements.
• Support the day-to-day administration of Clio's global benefit programs, including health (medical, dental, vision), retirement (401k/RRSP), life, disability, and wellness initiatives. Act as the senior escalation point for complex member inquiries or claims issues, providing a high-touch experience for Clions while mentoring more junior specialists on how to navigate these cases.
• Partner with Payroll and Finance to ensure accurate benefit deductions, taxable benefit reporting, and fringe benefit compliance across all regions. Conduct regular audits to ensure compliance with local legislation.
• Support the management of external partnerships, including benefits brokers, carriers, and third-party administrators, by coordinating on administrative issues, monitoring service levels, and staying informed on program updates or legislative changes.
• Mentor and provide guidance to a growing team of Specialists, serving as a senior technical resource.

What You May Have

• 5+ years experience with global benefits, focusing on US, Europe, and LATAM
• CEBS or GBA designation is considered an asset.
• Thorough working knowledge of regulatory requirements in the Canada, US, and international markets, including COBRA, HIPAA, ACA, ERISA, etc. There is a strong preference for candidates with US experience.
• Strong proficiency in Workday Benefits administration with the ability to optimize workflows and resolve process-related issues.
• Growth mindset when it comes to process improvement and new technologies, especially AI.
• Excellent stakeholder management, negotiation, and communication skills.
• Experience in a fast-paced tech or high-growth environment.
• Ability to thrive in a builder environment with ambiguity and constant change.

Compensation

Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.

Flexible