Senior GIS Technical Solutions Specialist, Public Works | Spécialiste principal(e) en solutions[...]

Environmental Systems Research Institute, Inc.; Canada; Remote; CAD 80,000 - 110,000; Full time

Job summary

This innovative firm is seeking a Senior GIS Technical Solutions Specialist to enhance public works solutions across Canada. The role involves collaborating with clients to understand their needs, promoting cutting-edge GIS technologies, and providing expert technical support. You'll lead projects from inception to completion, ensuring high-quality results while staying updated on industry trends. With a focus on asset management and community development, this position offers the chance to make a significant impact in a sustainable future. Join a team that values work-life balance and professional growth, and be part of an organization committed to excellence in GIS solutions.

Benefits

Work from Home or hybrid work

Generous Paid Time-Off

Comprehensive health benefits plan

RRSP match

Training and development programs

Company perks including discounts

Company-sponsored events

Employee-driven initiatives

Qualifications

• 5+ years of experience in technical solutions, preferably with ArcGIS.
• Strong knowledge of software development and IT infrastructure.

Responsibilities

• Support national sales efforts in the Public Works Solutions vertical.
• Provide expert-level support for technical issues related to asset management.

Skills

Technical Solutions Expertise

GIS Knowledge

Problem-Solving Skills

Communication Skills

Analytical Skills

Bilingual (English and French)

Education

Post-secondary diploma or degree in Computer Science

GIS or related field

Tools

ArcGIS Pro

Trimble Cityworks

Trimble Unity

ArcGIS Online

AWS

Azure

Google Cloud

Docker

Kubernetes

Jenkins

Job description

Join to apply for the Senior GIS Technical Solutions Specialist, Public Works | Spécialiste principal(e) en solutions technologiques SIG, Travaux publics role at Esri Canada

6 days ago Be among the first 25 applicants

Esri Canada has an exceptional opportunity for a Senior Technical Solutions Specialist to join our Public Works department.

Reporting to the Technical Lead, Public Works Solutions, the person in this role will support national sales efforts in the Public Works Solutions vertical. This position will report to the Technical Lead, Public Works Solutions and will work closely with other PW TSS, Regional TSS, Regional Account Managers, and Public Works Professional Services staff to promote and demonstrate Trimble Cityworks & Unity solutions for asset management and community development. There are also opportunities to promote and demonstrate ArcGIS-based solutions, as well as provide GIS technical advice to clients and prospects.

This role will be based remotely in Canada.

About Us

Esri Canada provides geographic information system (GIS) solutions that empower people in business, government and education to make informed and timely decisions by leveraging the power of mapping and spatial analytics.

If you are passionate about making an impact in an organization that's committed to creating a sustainable future, consider joining our team!

A Day in the Life of a Senior Technical Solutions Specialist at Esri Canada:

• Collaborate with prospects and existing clients to understand their technical requirements and business objectives within the Public Works sector.
• Identify, propose and promote Trimble Cityworks & Unity solutions that align with clients' needs and industry best practices, driving business growth and customer satisfaction.
• Provide expert-level support and troubleshooting for complex technical issues related to asset management and community development.
• Lead technical sales engineering projects from inception to completion, ensuring timely delivery and high-quality results.
• Develop and maintain technical documentation, including solution designs, sales plans, marketing one pagers, and user guides.
• Stay up to date with the latest industry trends and technologies to provide cutting-edge solutions.
• Be engaged with applicable industry associations and working groups and participate in key industry events representing Esri Canada.
• Develop and demonstrate ArcGIS-based solutions and partner solutions (Trimble Cityworks) and provide GIS technical advice to clients and prospects.
• Support pre-sales activities, including technical presentations, product demonstrations, and proposal development.
• Play a key and effective role in the planning, coordination, and preparation of proposals (e.g., RFP, RFI, and RFQ responses), presentations, benchmarks, and customer information inquiries with a sense of urgency and accuracy.
• Provide post-sales support, including implementation assistance, training, and ongoing technical support to ensure client satisfaction.
• Provide education to Esri Canada technical staff through seminars, demos and lunch and learn sessions on a regular basis, fostering a collaborative and knowledge-sharing environment.
• Provide education to existing and prospective customers through webinars, seminars, virtual presentations in accordance with Esri Canada standards for marketing and communications.
• Assist in the planning and delivery of events, as well as collateral and electronic communication to expand the use of our Asset Management and Community Development solutions across all interested industries.
• Work collaboratively with the sales and marketing teams to ensure client needs are met, record videos, and produce technical marketing materials.
• Team up with Sales and Marketing Teams to perform regular key account reviews and follow-ups.
• Attend industry trade shows, customer events, and conferences in support of presentations to promote our brand, products, and services, or running a tradeshow booth.
  
  

What You Bring To The Team

• Minimum of 5 years of experience in a technical solutions or similar role, preferably working with the ArcGIS product platform or partner products like Trimble Cityworks.
• Preferred Qualifications:
• Experience with ArcGIS Pro, ArcGIS Enterprise, and/or ArcGIS Online.
• Experience with ArcGIS mobile applications: Field Maps, Survey123, QuickCapture, etc.
• Relevant certifications (e.g., GIS Professional, Trimble Cityworks Certifications).
• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and related technologies.
• Experience with DevOps practices and tools (e.g., Docker, Kubernetes, Jenkins).
• Post-secondary diploma or degree in Computer Science, Information Technology, GIS, or related field.
  
  

Additional Requirements For This Position

• Strong knowledge of software development, system integration, and IT infrastructure.
• Proficiency in programming languages such as Javascript, Python, or C#.
• Experience with Trimble Cityworks, Trimble Unity, and ArcGIS platforms.
• Excellent problem-solving and analytical skills.
• Strong communication, presentation, and interpersonal skills.
• Experience in consulting, sales support, or sales engineering.
• Bilingual (English and French) written and verbal communication skills would be an asset.
• Ability to work effectively with clients and team members.
• Ability to manage multiple assignments and priorities in a fast-paced environment.
• Ability to travel within Canada and the U.S., with less than 10% travel time.
  
  

What Esri Canada Offers You

We prioritize our employees' well-being and work-life balance. Our benefits include:

• Work from Home or hybrid work
• Generous Paid Time-Off: Enjoy up to 6 weeks of time off per year, including:
• 3 weeks of paid annual vacation, increasing with years of service
• 50 hours of Paid-Time Off (PTO) for personal needs
• 32 hours of Summer Days
• Winter holiday office closure
• Comprehensive health benefits plan
• RRSP match increasing with years of service
• Training and development programs for professional growth
• Company perks including discounts on gym memberships, technology purchases and more.
• Company-sponsored events and social activities
• Employee-driven initiatives such as yoga sessions, book clubs, interactive podcasts, and more.
  
  

Fluency in English is essential, as this role requires regular client communication and support in English-speaking regions.

How To Apply

Ready to join our amazing team? Submit your resume today!

Esri Canada fosters a dynamic and inclusive work culture, the opportunity to build your skills, and the flexibility to work remotely or at any of our offices across Canada. Occasional travel to corporate offices or customer sites may be required for certain positions. We offer attractive salaries, an engaging work environment, and an outstanding benefits package with generous time-off. We value employment equity and will provide accommodations upon request at any stage of the hiring process. We appreciate all applications, but only those selected for an interview will be contacted. Our hiring process includes background checks as a condition of employment.