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Une entreprise internationale à Toronto recherche un spécialiste de la connectivité client et du protocole FIX pour diriger sa pratique en Amériques. Ce rôle requiert une expérience technique, une passion pour l'innovation en matière de livraison de logiciels, et des compétences en communication efficaces avec les parties prenantes internes.
Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC, we use our unique expertise, capabilities, breadth and perspectives to open new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
In Canada, HSBC Global Services (Canada) Limited (HGCA) is a wholly owned subsidiary of HSBC Global Services Limited. Operating in Toronto and Vancouver, HGCA is part of a global service company, delivering services to support the operating entities of HSBC Group. We have different capabilities that provide tools and processes to facilitate the functions, business and entities with their service management responsibilities.
About us
Equities Technology solve some of the most interesting and complex challenges in the financial industry to help our global business and its customers succeed. Shipping code early and often using Agile and DevOps principles is critical for us to deliver business value, with continuous improvement and learning at the center of everything we do.
We are motivated by challenging each other to push the boundaries of financial and technological innovation, in an open, inclusive, and diverse environment.
Our team in Equities Technology lead the Production Practice globally, we partner with engineering teams, our business, product owners and other practices to ensure operational excellence and stability are at the forefront. Curiosity and a growth mind-set driven by continuous learning are key values within our team.
About the Role
We’re looking for a Global FIX and Client Connectivity specialist for the Americas region, based in our Toronto office, to lead and grow the practice, enabling engineering teams to build and operate their platforms while adhering to standards, policies and regulatory requirements. You will form direct relationships with trading desks, technology teams and leadership.
You will help us continue the journey of implementing Infrastructure as code, containerization, micro services and using cloud infrastructure, while ensuring the highest levels of stability and control of our production platforms.
Challenging existing processes and ways of working is key to the role, enabling consistent small gains to contribute to the evolution of our business and how it operates.
You will help us build high performing teams and to enable that you would enjoy spending small periods of time in other global offices.
About You
You’re an experienced production support person with a technical background – ideally comfortable with some coding languages. You should have experience in Java development and exposure to Cash Equities. You should also be familiar with FIX Protocol and Client Onboarding process. You can matrix manage within a large team, establishing solid relationships and trust built on proven delivery.
Learning from operational failures is important to you, constantly asking why, using evidence to prove root causes, holding blameless post incident reviews and ensuring solutions are implemented to prevent reoccurrences.
You are an excellent communicator and are comfortable communicating to senior leadership and internal teams such as compliance and can range up and down the detail depending on your audience. Stepping in to a crisis would not phase you, able to coordinate and run complex operational incidents staying calm and in control of the situation.
It would be useful for you to understand software development lifecycles and modern software delivery principles such as continuous delivery – in fact you may even be passionate about it.
You are comfortable with change and help drive the evolution of teams and technology.
We are a diverse company and appreciate different people have different circumstances, so we support a range of flexible working arrangement whether it be the number of days, hours or location that you are able to work.
If a challenging role paying very competitively, being part of a great community, joining hackathons, access to industry recognized professional development programs and being part of a progressive global team is for you then please apply and we look forward to meeting you.